Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Tess Bittner

Seattle,WA

Summary

Dynamic professional with a proven track record at Toulouse Petit Kitchen And Lounge, excelling in high-volume dining environments. Demonstrated exceptional customer service and cash handling skills, efficiently managing reservations and financial transactions. Achieved seamless guest engagement, fostering repeat business and enhancing team efficiency. Expert in multitasking and fostering positive dining experiences.

Overview

5
5
years of professional experience

Work History

Server and Hostess

Toulouse Petit Kitchen And Lounge
06.2020 - Current
  • Provided attentive service in an iconic, centrally located Seattle restaurant with high volume guest attendance
  • Managed reservation lists of up to 150, organizing and seating up to 430 Guests each evening.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality and staying focused to the attention of customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Maria Sabina
05.2023 - 09.2023
  • Worked effectively with owner and small team to establish a new concept restaurant in busy South Lake Union until closure in September of 2023
  • Independently organizing the flow of dinner service by running my own food and drinks, bussing and resetting tables, and seating guests
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Sales Associate

Madewell-University Village
11.2019 - 02.2021
  • Assisting customers with apparel selection and style advice in a large volume, highly rated retail store location.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business and brand loyalty.
  • Managed returns, exchanges and refunds in accordance with store policy.

Hostess

Daniel’s Broiler-South Lake Union
03.2019 - 10.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

No Degree - General Studies

Loyola University of Chicago
Chicago, IL
08.2018

High School Diploma -

Ballard High School
Seattle, WA
06.2018

Skills

Strong Work Ethic

Exceptional customer service

Cash Handling

Guest Engagement

High-volume dining

Affiliations

  • Pacific Northwest Ballet School - Student 2006-2014

Languages

French
Limited Working

Timeline

Server

Maria Sabina
05.2023 - 09.2023

Server and Hostess

Toulouse Petit Kitchen And Lounge
06.2020 - Current

Sales Associate

Madewell-University Village
11.2019 - 02.2021

Hostess

Daniel’s Broiler-South Lake Union
03.2019 - 10.2019

No Degree - General Studies

Loyola University of Chicago

High School Diploma -

Ballard High School

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Tess Bittner