Summary
Overview
Work History
Education
Skills
Timeline
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Tess Bracken

New Haven

Summary

Experienced household management professional with strong focus on team collaboration and achieving results. Adept at overseeing daily operations, ensuring high standards of cleanliness, organization, and efficiency. Skilled in coordinating schedules, managing budgets, and addressing diverse needs with flexibility and reliability. Known for excellent communication, problem-solving abilities, and keen eye for detail.

Overview

32
32
years of professional experience

Work History

House Manager

Rosa Parks House
10.2020 - 09.2023
  • Assisted with daily household operations to maintain a smooth and organized environment.
  • Supported inventory management by tracking supplies and ensuring timely restocking.
  • Coordinated schedules for household staff to optimize task completion and efficiency.
  • Developed routines for cleaning and maintenance tasks, enhancing overall household upkeep.
  • Supervised staff, fostering teamwork and enhancing performance through mentoring and training initiatives.
  • Managed daily operations, ensuring compliance with safety regulations and quality standards.
  • Coordinated scheduling and logistics for activities, optimizing resource allocation and resident engagement.
  • Implemented process improvements that enhanced operational efficiency and reduced incident reports.
  • Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
  • Organized social activities for residents to promote camaraderie and engagement within the community.
  • Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
  • Assisted residents with daily hygiene and living tasks.
  • Managed move-in/move-out procedures efficiently, minimizing vacancies and maximizing rental income potential.
  • Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.

Baker/Private Chef

Culinary Concerts Caterers
04.1991 - 08.2022
  • Prepared a variety of baked goods, ensuring adherence to recipes and quality standards.
  • Operated industrial ovens and mixers, maintaining equipment for optimal performance.
  • Managed inventory of ingredients, minimizing waste while ensuring supply availability.
  • Assisted in training new bakers on techniques and safety protocols.
  • Maintained cleanliness and organization of workspace, following health and safety regulations.
  • Developed new recipes, enhancing product offerings based on customer feedback.
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Adjusted recipes based on available ingredients or dietary restrictions,
  • Enhanced bakery's reputation for quality by consistently producing high-standard baked goods.
  • Increased customer satisfaction with friendly and efficient service.
  • Customized cake designs according to customer requests, increasing satisfaction and repeat business.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Prepared gourmet meals for private events, showcasing culinary creativity and presentation skills.
  • Collaborated with clients to refine menus and accommodate special requests or occasions.
  • Adapted quickly to last-minute changes in menu requests or guest counts without sacrificing quality or presentation standards.
  • Maintained a clean and organized kitchen workspace, adhering to strict sanitation guidelines and safety protocols.

Education

Bachelor of Arts - Art History

Maricopa Community Colleges, Gateway Community College
Phoenix, AZ
05-1982

Skills

  • Exceptional organization
  • Safety management
  • Staff training
  • Event planning
  • Facility oversight
  • Event oversight
  • Guest relations
  • Culinary skills

Timeline

House Manager

Rosa Parks House
10.2020 - 09.2023

Baker/Private Chef

Culinary Concerts Caterers
04.1991 - 08.2022

Bachelor of Arts - Art History

Maricopa Community Colleges, Gateway Community College

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