Tess Eshenroder
Monroe
Summary
Dynamic and goal-oriented professional with a proven track record at Dance One, enhancing customer satisfaction and boosting sales by 15% through effective merchandising strategies. Excelled in high-pressure environments, leveraging trend analysis and a friendly demeanor to exceed expectations. Skilled in marketing and social media, with a knack for fostering positive team and client relationships.
Overview
6
6
years of professional experience
Work History
Lead Merchandise Associate
Dance One
10.2023 - Current
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales space.
- Traveled to states and countries, perfecting work-life balance and time management
- Utilized strong communication skills to work effectively with team members and customers to resolve concerns promptly.
- Collaborated closely with fellow co workers, sharing best practices and ideas for improving overall stores performance.
- Boosted sales performance through effective merchandising strategies by 15% in 2023 and 2024
- Maintained up-to-date knowledge of current trends and customer preferences.
- Greeted, serviced, and thanked all customers.
Dance Instructor
Viva Dance Company
01.2019 - Current
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Assisted studio owners in boosting class enrollment and program development through effective marketing and promotional efforts.
- Increased student retention rate with engaging activities that challenged their abilities while maintaining enjoyment.
Waitress
Public House Food Drink
01.2020 - 01.2022
- Handled high-pressure situations with composure, maintaining excellent service standards and attitude.
- Exhibited strong multitasking abilities.
- Used modern registers and machines to cash out customers, while analyzing trends.
Education
BBA - Marketing
University of Toledo
Toledo, OH05-2027
High School Diploma -
Monroe High School
Monroe06-2023
Skills
- Marketing and Social Media
- Content creator/creative
- Trend analysis
- Reliable and punctual
- Friendly and outgoing
- Goal oriented
Timeline
Lead Merchandise Associate
Dance One
10.2023 - Current
Waitress
Public House Food Drink
01.2020 - 01.2022
Dance Instructor
Viva Dance Company
01.2019 - Current
BBA - Marketing
University of Toledo
High School Diploma -
Monroe High School
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