Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care as well as staff development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medication Aide
Universal Health Care of King
King, NC
07.2021 - Current
Administered oral medications to patients in accordance with doctor's orders.
Maintained accurate medication records for each patient.
Assisted patients with activities of daily living, such as bathing, dressing and grooming.
Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
Ordered drug supplies from pharmacy as needed for patient care needs.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Performed dressing changes on patients with acute and chronic wounds.
Customer Service Representative
EMS Management
Winston-Salem, NC
12.2020 - 06.2021
Maintained detailed records of customer interactions, transactions and comments for future reference.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Maintained records of all HIPAA violations and reported them as required by law.
Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
Maintained accurate records of customer interactions and transactions.
OB Technician
Northern Regional Hospital
Mount Airy, NC
11.2018 - 01.2021
Assisted with prepping patients for procedures, including sterilization of equipment and patient preparation.
Ensured that all medical supplies were adequately stocked and organized in the OB department.
Provided direct patient care under the supervision of a physician or nurse during labor and delivery.
Monitored fetal heart rate patterns, contraction patterns, maternal vital signs, and other pertinent data.
Assisted with C-sections when necessary as well as postpartum care for mother and baby.
Prepared rooms prior to examinations by stocking them with necessary supplies and ensuring that equipment is functioning properly.
Responded quickly to any complications during labor or delivery processes according to established protocols.
Assisted in training technicians, medical students or other staff members.