Tess Kronenberg
Orange,CA
Summary
Accomplished customer service professional with a proven track record at various jobs. Demonstrate the ability to take on multiple responsibilities, through having 2 jobs at once, maintaining a high gpa, taking many AP classes, and leadership roles in sports and school. Strong ability to boost customer satisfaction through clear communication and collaborative efforts. Proficient in onboarding new staff and promoting a supportive work atmosphere, with a focus on leadership and analytical problem-solving in dynamic settings.
Overview
1
1
year of professional experience
Work History
Employee
Suzie's Beauty Supply
07.2025 - 09.2025
- Learned and executed knowledge on hair products for customers.
- Assisted with customer requests and answered questions to improve satisfaction.
- Carried heavy products.
- Restock and overall appeal of a store.
- Open/Close.
Employee
Rainbowls
01.2025 - 09.2025
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Trained new hires.
- Trained in closing and opening shifts (register and overall housekeeping satisfaction).
- Worked with cross-functional teams to achieve goals.
Employee
John's Place
10.2024 - 01.2025
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Served, made food, and cleaned the environment.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Open/Close.
Long-term Volunteer
Discovery Cube
06.2024 - 01.2025
- Aided in the knowledge of basic science to early learners.
- Successfully collaborated with children of all ages and their parents.
- Trained in different areas of science, knowledge was transcribed to promote fun.
Education
Public Health
Cal Poly
San Luis Obispo06.2029
High School -
El Modena High School
06.2025
Dual Enrollment -
Santiago Canyon College
06-2023
Skills
- Community outreach
- Effective communication
- Team collaboration
- Customer service
- Leadership
- Innovative
- Critical thinking
Extracurricular Activities And Leadership Roles
Community Service:
- Orange Farmers Market Park Your Paws, 2023
- North Sunrise Little League Snack Shop, 2023
- Santiago Charter Middle School, 2024 - 2025
- Elementary Carnivals, 2023, 2025, International Street Fair, 2023 - 2025
- Walk For Alzheimer's, Sigma Kappa SLO Association
Clubs:
- Bear Necessities Club, Co-Founder, Vice President, 2024 - 2025
- National Honor Society, Publicist, 2022 - 2025
- Coastal Clean Up Club, Co-President, 2024 - 2025
- Watercolor Club, Treasurer, 2024 - 2025
- Red Cross Club Member, 2024 - 2025
- Women's League Club Member, 2024 - 2025
- Key Club, 2024 - 2025
- Elmo Buddies Club Member, 2024 - 2025
- El Modena Varsity Lacrosse, 2021 - 2025
- El Modena Varsity Tennis, 2021 - 2024
Honors And Recognitions
- Scholar Athlete, 2021, 2022, 2023, 2024
- Principal's Honor Roll, 2021, 2022, 2023, 2024, 2025
- Seal of Biliteracy (Spanish), 2025
- Certification, Naturalist Certification, Ecological Research, 2023, 2024, 2025
- 60 Hour Community Service Recognition, Discovery Cube, 2025
- Head Captain Lacrosse, 2024 - 2025
- Athlete of the Game, 3, Lacrosse (Varsity), 2024
- Defensive MVP, Lacrosse (Varsity), 2024, 2025
- 3rd Place Ecological Research, School Recognition, 2024
Timeline
Employee
Suzie's Beauty Supply
07.2025 - 09.2025
Employee
Rainbowls
01.2025 - 09.2025
Employee
John's Place
10.2024 - 01.2025
Long-term Volunteer
Discovery Cube
06.2024 - 01.2025
Public Health
Cal Poly
High School -
El Modena High School
Dual Enrollment -
Santiago Canyon College