Tess O'Brien
Park Ridge,IL
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
6
6
years of professional experience
Work History
Account Executive
Mosaic North America
08.2021 - Current
- Developed sales strategies for targeted market growth and increased profitability.
- Collaborated with marketing team to create effective promotional materials and campaigns for product launches.
- Provided exceptional customer service for Starbucks account, addressing concerns promptly to maintain strong client relationships.
Marketing Assistant
Aldi USA
09.2020 - 07.2021
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Strengthened relationships with key stakeholders by coordinating cross-functional promotional events.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
Senior Account Manager
American Marketing & Publishing, LLC.
11.2019 - 09.2020
- Responsible for monthly revenue of $200,000+ by selling online visibility and reputation management services and developing new accounts to maximize revenue potential
- Recognized as top Account Manager
- Expanded market share by identifying new business opportunities and securing high-value accounts
- Developed and executed strategic account management plans for diverse portfolios of key clients, resulting in 30% increase in client retention and 15% growth in upsell opportunities
Retail Salesperson
Nordstrom
05.2018 - 11.2018
- Recognized as top sales performer
- Exceeded sales targets through exceptional product knowledge and strong customer engagement techniques
- Minimized loss by diligently monitoring inventory levels and promptly addressing discrepancies
- Guided entire client shopping experience, putting together unique ensembles and providing personalized styling tips to establish over five loyal clients per month
Education
Bachelor of Arts - Journalism
University of Missouri
Columbia, MO05.2019
Skills
- Revenue Generation
- Territory Management
- Business Development
- Customer Relationship Management
- Sales Quota Achievement
- New business opportunities
- Strategic selling
Timeline
Account Executive
Mosaic North America
08.2021 - Current
Marketing Assistant
Aldi USA
09.2020 - 07.2021
Senior Account Manager
American Marketing & Publishing, LLC.
11.2019 - 09.2020
Retail Salesperson
Nordstrom
05.2018 - 11.2018
Bachelor of Arts - Journalism
University of Missouri
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