Tess Quarles
Saginaw,MI
Summary
Qualified Family Services Coordinator with nearly 27 years of proven experience in supporting families through family engagement, monitoring, advocacy, training, goal setting, and resource coordination. Successfully fostered strong partnerships with other educational and community programs, working collaboratively to provide comprehensive support to meet family's developmental and educational needs. Demonstrated strong leadership, communication, interpersonal and organizational skills, poised to contribute to team success and achieve positive results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Family Service Advocate
Saginaw Intermediate School District
01.2006 - Current
- Contributed positively towards team goals when collaborating with colleagues across departments.
- Empower families to achieve self-sufficiency by providing education and resource assistance to increase awareness of available resources
- Implemented evidence-based interventions and strategies while fostering a supportive environment for families by providing trainings to address their children's challenging behaviors with group sessions
- Promoted parent involvement by encouraging participation in monthly parent meetings, trainings, and workshops
- Conduct family assessments and assist family with setting goals and action steps to achieve goals
- Increased parent engagement in children's education through organizing school events, meetings, and workshops.
- Supported healthy child development with early intervention programs, assessments, and referrals to appropriate services.
- Ensured timely delivery of services to families in need by maintaining accurate records and efficient case management practices.
- Enhanced family wellbeing by providing comprehensive support and resources to address individual needs.
- Upheld confidentiality and privacy standards for sensitive client information according to organizational policies and government regulations.
- Collaborated with families to assist in growth, development, and education to increase potential.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet family and program needs.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Bargaining Team Member
Michigan Education Association
01.2023 - 01.2024
- Represented a large group of employees in negotiations
- Effectively communicated needs and concerns of a group of my peers
- Gathered information to identify key priorities
- Developed Strategies by collaborating with other team members
- Communicated clearly and effectively with employer and peers
- Compromised and negotiated to meet a mutual agreement
- Analyzed complex issues and proposed creative solutions
- Confidently guided discussions and represented group's interest
- Maintained clear communication channels between all parties involved
Education
Bachelor of Arts - Applied Behavioral Science
Ashford University
Clinton, IA10-2013
Skills
- Case management - monitoring and follow up
- Effective oral and written communication
- Community resource coordination
- Relationships and rapport building
- Family advocacy
- Eligibility and Family assessments
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Organizational skills
- Decision-making
- Family support
- Goal setting
Certification
Fully Credentialed Official Trainer for the Family Service Credential approved by the National Association of Social Workers (NASW)
Certified Trainer for Center on the Social and Emotional Foundations for Early Learning (CSEFEL)
Timeline
Bargaining Team Member
Michigan Education Association
01.2023 - 01.2024
Family Service Advocate
Saginaw Intermediate School District
01.2006 - Current
Bachelor of Arts - Applied Behavioral Science
Ashford University
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