Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Tess Rothenberger

Charlotte,NC

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Famous Toastery
Charlotte, NC
05.2022 - 08.2022
  • Begun as a Hostess for 3 months before being promoted to serving for my remaining time at Famous Toastery.
  • Greeted customers and escorted them to their tables.
  • Managed reservations, waitlists, and special requests for large parties.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Balanced cash register at end of shift according to established procedures.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.

Restaurant Server

Famous Toastery
Charlotte, NC
08.2022 - 06.2023
  • Followed up on guest requests in a timely manner.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Maintained positive relationships with co-workers and customers alike through friendly communication.
  • Responded to customer inquiries about menu items or services offered by the restaurant.
  • Assisted with stocking supplies such as napkins and silverware for dining areas.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.

Babysitter

Neighbors, Friends, Family Etc
Charlotte, NC
08.2021 - Current
  • Establishing trust through consistent communication with both parents and kids.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Maintaining a positive attitude while being patient and understanding with the children.

Education

High School Diploma -

South Mecklenburg High School
Charlotte, NC
06-2025

Skills

  • Schedule Management
  • Strong Work Ethic
  • Positive and professional
  • Guest Engagement
  • Exceptional customer service
  • Restaurant Operations
  • Effective Multitasking
  • Problem-Solving

Affiliations

  • 200+ Volunteer Service Hours

Accomplishments

  • Varsity Soccer Athlete, All-Region & All-Conference Awards
  • Member of Beta Club & National Honors Society

Timeline

Restaurant Server

Famous Toastery
08.2022 - 06.2023

Restaurant Hostess

Famous Toastery
05.2022 - 08.2022

Babysitter

Neighbors, Friends, Family Etc
08.2021 - Current

High School Diploma -

South Mecklenburg High School

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Tess Rothenberger