Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tess Tyer

Auburn

Summary

Dynamic and motivated second-degree student at Auburn University pursuing a degree in Hospitality, complemented by extensive hands-on experience in the industry. Proven ability to excel in high-pressure environments, showcasing strong management skills and a commitment to delivering exceptional service. Eager to leverage academic knowledge and practical expertise to contribute effectively in fast-paced settings. A passion for continuous learning drives the pursuit of innovative solutions and professional growth within the hospitality field.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Hostess/Server

Mikata Japanese Steakhouse & Sushi Bar
10.2018 - 07.2020
  • Lead front-of-house operations, ensuring seamless guest reception, efficient seating flow, and elevated hospitality standards.
  • Oversee and train a team of hostesses and monitor performance to maintain luxury service levels.
  • Coordinate reservations and waitlists using optimizing table turnover while maintaining fine dining ambiance.

Bartender/Server

Mellow Mushroom Pizza Bakers
10.2020 - 05.2022
  • Provided friendly, efficient service in a high-volume, fast-paced casual dining environment, consistently delivering excellent guest experiences.
  • Crafted a wide range of cocktails, poured beer from a rotating tap list, and maintained full bar service while adhering to responsible alcohol serving guidelines.
  • Accurately took orders, managed multi-table sections, and ensured timely food and beverage delivery with attention to dietary needs and special requests.
  • Maintained cleanliness and organization of the bar and service areas, followed opening and closing procedures, and ensured compliance with health and safety standards.
  • Handled POS transactions, cash, and credit payments with speed and accuracy.

Assistant Manager

The Plains Taproom
02.2023 - 05.2023
  • Played a role in the successful opening of a new taproom, assisting with operational setup.
  • Collaborated with ownership and senior leadership to develop standard operating procedures, training materials, and opening checklists for front-of-house operations.
  • Oversaw daily taproom operations and guest service, ensuring smooth and consistent performance during high-traffic hours.
  • Managed draft line maintenance, keg rotation, and bar cleanliness to uphold beer quality standards.
  • Handled POS setup, cash reconciliation, and shift reports as part of opening and closing duties.

Staffing Assistant

Greenawalt Hospitality
02.2024 - 07.2024
  • Supported recruitment and staffing operations for hospitality clients, including hotels, restaurants, and event venues, ensuring timely placement of qualified candidates.
  • Assisted with screening applications, coordinating interviews, and conducting reference checks to match talent with client needs.
  • Managed onboarding processes, including new hire paperwork, orientation scheduling, and uniform distribution.
  • Maintained accurate employee records, shift schedules, and assignment tracking using internal scheduling software and HR systems.
  • Served as a liaison between talent and clients, addressing scheduling changes, attendance issues, and performance concerns with professionalism and discretion.
  • Helped coordinate staffing for high-volume events and seasonal demands, ensuring client satisfaction and adequate coverage.
  • Provided administrative support to the staffing manager, including report generation, timesheet processing, and client communication.

Manager/Bartender

Amsterdam Cafe
07.2024 - Current
  • Oversaw daily front-of-house operations while simultaneously managing full bar service in a fast-paced restaurant environment.
  • Supervised and trained bartender staff on service standards, safety protocols, and guest experience best practices to ensure consistent and high-quality service.
  • Crafted classic and signature cocktails, maintained cleanliness and compliance behind the bar, and ensured responsible alcohol service at all times.
  • Resolved guest issues promptly and professionally, enhancing overall customer satisfaction and fostering a welcoming environment.
  • Handled POS transactions, cash reconciliation, and shift closing procedures, including daily sales reports and deposits.
  • Collaborated with ownership and kitchen leadership on menu development, promotional events, and operational improvements.

Education

High school diploma -

Opelika High School
Opelika, AL
05.2019

College Degree - Political Science

Auburn University
Auburn, AL
05.2023

Bachelor of Science - Hospitality Restaurant And Hotel Management

Auburn University
Auburn, AL
05-2027

Skills

  • Experienced bartender
  • Effective writing skills
  • Customer support expertise
  • Hospitality industry background
  • Host/Hostess
  • Serving
  • Mixology expertise
  • Restaurant experience
  • Cash handling
  • Team leadership experience
  • Customer service
  • Extensive experience with point-of-sale systems
  • Self sufficient
  • Effectively manages stress
  • Barista Experience
  • Event coordination experience
  • Team manager

Certification

  • ServSafe Certified October 2023 to October 2038

Timeline

Manager/Bartender

Amsterdam Cafe
07.2024 - Current

Staffing Assistant

Greenawalt Hospitality
02.2024 - 07.2024

Assistant Manager

The Plains Taproom
02.2023 - 05.2023

Bartender/Server

Mellow Mushroom Pizza Bakers
10.2020 - 05.2022

Hostess/Server

Mikata Japanese Steakhouse & Sushi Bar
10.2018 - 07.2020

College Degree - Political Science

Auburn University

High school diploma -

Opelika High School

Bachelor of Science - Hospitality Restaurant And Hotel Management

Auburn University

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