Tessa Bascombe
Brooklyn,NY
Summary
Dynamic HR leader with a proven track record. Specializing in strategic HR leadership and HRIS optimization. Achieved a 30% increase in onboarding efficiency while driving organizational development and fostering a culture of inclusion. Expert in employee lifecycle management and adept at navigating complex compliance landscapes.
Overview
18
18
years of professional experience
Work History
Managing Director
Harlem Children's Zone, Inc
New York, NY
04.2025 - Current
- Lead all aspects of decision-making regarding employee benefits-related(PFL, FMLA, and LTD, etc.), ensuring fiscal responsibility and compliance.
- Directed profit-sharing plan sponsor decisions in partnership with Finance to maintain plan integrity and align with business goals.
- Developed enterprise-wide KPIs and dashboards to improve executive decision-making and workforce forecasting.
- Identified operational risks and developed effective mitigation strategies.
- Directed cross-functional compliance alignment across various departments.
- Spearhead HRIS strategy, optimizing automation and digital integration to support 2,000+ employees.
- Elevated onboarding efficiency by 30% through system automation and process re-engineering.
Director of HR Operations
61st Street Service Corporation
New York, NY
11.2018 - 04.2024
- Designed and launched a core values campaign and internal branding strategy across all departments.
- Championed inclusive policies, training, and surveys to increase inclusion metrics, and reduce bias-related complaints.
- Drove recruitment strategy and succession planning, increasing retention of top talent by 22%.
- Established compliance protocols and training pathways aligned with HIPAA, OSHA, and state labor law.
- Provided ER support for over 20 clinical departments, driving a 40% resolution improvement in ER case cycle time.
HR Manager, Operations
61st Street Service Corporation
New York, NY
01.2018 - 11.2018
- Oversaw and resolved investigations, provided recommendations for disciplinary actions Managed HR support staff.
- Effectively managed and supported employee-related matters within ColumbiaDoctors, intervening with legal counsel as necessary.
- Improved efficiency by streamlining processes for valuable metrics, for assessing the workplace environment.
Recruitment Manager
Platinum HR Management
Brooklyn, NY
04.2015 - 12.2017
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
- Implemented ATS and CRM-driven recruitment campaigns across multiple platforms, cutting time to fill by 35%.
- Delivered year-end performance reviews and merit programs tied to business KPIs.
- Audited compliance gaps and enforced regulatory updates across partner locations.
HR Manager
Lowes Home Improvement Warehouse
Great Neck, NY
07.2010 - 02.2015
- Managed the team and assistant store managers.
- Implemented innovative training programs, resulting in a 23% increase in morale and retention levels, while minimizing associate turnover.
- Monitored the FMLA (Family and Medical Leave Act) policy, ensuring the evaluation of documentation for completeness and accuracy.
- Orchestrated the successful execution of comprehensive global HR and talent management plans and processes.
- Offered valuable guidance on employee retention and recognition strategies. Led to a 16-point increase in the Employee Opinion Survey score. Resulting in the recognition of the 'Most Improved Store' for the year 2015.
- Managed employee training and development programs for professional growth.
HR Coordinator
Lowes Home Improvement
Brooklyn, NY
01.2010 - 05.2010
- Managed various in-house HR responsibilities, encompassing the processing of unemployment claims, disability, workers' compensation matters, and leaves of absence requests and inquiries.
- Ensured that employees met all qualifying criteria for benefits available to FTR, PTR, employees.
- Administered HR plans and procedures for a workforce of 100+, spearheading process improvements in onboarding, recruiting, and employee relations.
HR Assistant
Corbett Accel Healthcare Group
New York, NY
08.2007 - 10.2008
- Facilitated the recruitment workflow and provided essential office support by efficiently onboarding, orienting, of new hires.
- Coordinated training schedules and filed crucial administrative paperwork.
- Managed the I-9 process, ensuring a seamless transition for new staff members.
Education
BBA - Business Administration
Berkeley College
New York, NYAssociate of Applied Science - Information System Management
Berkeley College
New York, NYSkills
- Business intelligence
- Strategic HR Leadership
- HRIS Optimization & System Integration
- HR Policy Design & Governance
- Employee Lifecycle Management
- Organizational Development
TECHNOLOGIES & SYSTEMS
UKG • ADP • FileMaker • Kronos • PeopleSoft • ClearCompany • Arcoro • SurveyMonkey • E-Verify • Empyrean • Excel Dashboards • QuickBooks • ATS Systems • PowerPoint • Microsoft Office Suite • Workable • Ultipro
References
References available upon request.
Timeline
Managing Director
Harlem Children's Zone, Inc
04.2025 - Current
Director of HR Operations
61st Street Service Corporation
11.2018 - 04.2024
HR Manager, Operations
61st Street Service Corporation
01.2018 - 11.2018
Recruitment Manager
Platinum HR Management
04.2015 - 12.2017
HR Manager
Lowes Home Improvement Warehouse
07.2010 - 02.2015
HR Coordinator
Lowes Home Improvement
01.2010 - 05.2010
HR Assistant
Corbett Accel Healthcare Group
08.2007 - 10.2008
BBA - Business Administration
Berkeley College
Associate of Applied Science - Information System Management
Berkeley College
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