Tessa Boyd
Bismarck,ND
Summary
Adept at maintaining high standards of cleanliness and sanitation, demonstrated during tenure at Fairfield Inn and Suites by Marriott. Skilled in deep cleaning and efficient in ergonomics and safety training, I significantly improved guest satisfaction. My hardworking nature and expertise in surface disinfection ensure optimal environments, showcasing my commitment to excellence in facility maintenance.
Overview
3
3
years of professional experience
Work History
Housekeeper
Fairfeild inn and suites by Marriott
Bismarck, ND
11.2022 - 01.2025
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Reported any maintenance issues or damage to supervisors immediately.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Followed safety procedures when handling hazardous materials.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Communicated with maintenance team on damages to repair.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned building floors by sweeping, mopping and scrubbing.
Dishwasher
Butterhorn restruant
Bismarck, North Dakota
10.2021 - 11.2022
- Ensured that workstations were kept neat and tidy throughout the shift.
- Inspected dishes closely to check for remnants of food or dirt.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Sanitized surfaces after each use following standard sanitation practices.
- Operated commercial dishwashing machines efficiently.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Hand-washed items unsuitable for machine washing.
Education
High School Diploma -
Flandreau Indian School
Flandreau, SD05-2019
Skills
- Ergonomics and safety training
- Linen replacement
- Linen replenishment
- Dusting
- Safe cleaning with chemicals
- Deep cleaning
- Vacuuming and sweeping
- Waste disposal
- Surface disinfection
- Room preparation
- Hardworking
- Washing windows
- Cleaning bathrooms
Timeline
Housekeeper
Fairfeild inn and suites by Marriott
11.2022 - 01.2025
Dishwasher
Butterhorn restruant
10.2021 - 11.2022
High School Diploma -
Flandreau Indian School
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