Tessa Chapman
First Choice Bank
Saltillo,MS
7
years of professional experience
Assistant Vice President specializing in customer relationships and financial services. I am eager to further my professional career and motivated to prove myself as a capable and valued asset to any team.
Work History
Assistant Vice President
4 Years 10 Months- Establish and maintain strong relationships with customers, community, and business partners.
- Responsible for employee supervision, training, networking, scheduling, depositing holds, verifying funds, opening accounts, and conducting wire transfers.
- Manage risks associated with regulatory compliance and monitor discrepancies.
- Loan processing, closing, and origination experience.
- Operations Supervisor
- Marketing strategies
Universal Banker
2 Years 1 Month- Ensured customers’ needs are fulfilled by evaluating and recommending the most appropriate financial products.
- Acted as a concierge for the branch. This required strong listening skills, excellent customer service, an outgoing personality, and being sales and service focused.
Account Executive
6 Months- Identify new business marketing opportunities.
- Develop creative print and digital marketing strategies for local businesses.
- Exceed minimum call volume requirements weekly with effective advertising proposals to prequalified advertising prospects.
- Represent Starkville Daily News at local events, ribbon cuttings, and fundraisers.
Education
Bachelor of Arts - Communication
- National Honor Society
- Sigma Alpha Lambda Honor Society
- Public Relations Student Society of America
Skills
Active Listening
Customer Relationships
Trainable
Self-motivated
Organized
Dependable
Communication
Friendly and likeable
Issue resolution skills
Timeline
Assistant Vice President
First Choice Bank
10.2021 - CurrentRead More
Universal Banker
BankPlus
09.2019 - 10.2021Read More
Account Executive
Starkville Daily News
03.2019 - 09.2019Read More
Mississippi State University
Bachelor of Arts from Communication
Read More