Summary
Overview
Work History
Education
Timeline
Generic

Tessa Chianne

Great Falls,Montana

Summary

I was a meticulous and successful business owner of a registered 501(c)(3) Nonprofit Animal Rescue Organization) with more than 8 years of teaching and training both staff and clients. I have also been a mentor to volunteers of all ages wanting to pursue animal-rescuing careers. I am comfortable working with people at all levels of skills and abilities. I believe in lifting people up with compassion, empathy, and praise, always demonstrating a positive attitude and friendly demeanor. I am a quick learner and I retain information necessary to perform duties effectively and efficiently. My multitasking, time management, and record-keeping abilities are outstanding.

Overview

34
34
years of professional experience

Work History

Owner & Operator

Hunny-Bunns Rabbit Rescue
08.2016 - 09.2023
  • Skilled at working both independently and collaboratively in a team environment
  • Self-motivated, with a strong sense of personal responsibility
  • Proven ability to learn quickly and adapt to new situations
  • Worked well in a team setting, providing support and guidance
  • Worked effectively in fast-paced environments
  • Demonstrated respect, friendliness and willingness to help whenever needed
  • Excellent communication skills, both verbal and written, using correct grammer and punctuation
  • Developed and maintained courteous and effective working relationships
  • Trained new employees on proper protocols and customer service standards

Volunteer

Colorado House Rabbit Society
01.2011 - 01.2015
  • Assisted with special events and programs
  • Maintained clean, neat, and operational facilities to serve program needs
  • Assisted with adoption process by providing information about animals to potential adopters
  • Monitored health of animals, reporting any issues to shelter staff for resolution
  • Attended community events to promote pet adoption and responsible pet ownership
  • Helped with intake of newly rescue animals
  • Conducted adoption events to place shelter and foster animals into permanent homes
  • Kept cages, kennels, play yards, and grooming areas neat and clean
  • Monitored animals for behavioral problems and signs of health issues

Food Service Worker

Chili’s
01.2006 - 01.2010
  • Greeted customers and answered inquiries regarding menu items and specials
  • Handled cash transactions and point-of-sale operations
  • Followed safety and sanitation policies to uphold proper health standards
  • Cleaned and organized kitchen, dining and service areas
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Prepared tables by laying out napkins and utensils, refilling condiments, and performing other preliminary tasks
  • Served and assisted diners

Medical Office Manager

Rocky Mountain Pediatric Urology
01.1993 - 01.2003


  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars
  • Reassured and put patients at ease about their appointments and procedures
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills
  • Addressed and remedied patient or team member issues
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction
  • Consulted with healthcare professionals on patient care and business decisions
  • Organized and updated databases, records and other information resources
  • Created organized filing system to manage department documents

Administration Assistant

El Paso Orthopedic Surgery Group
01.1990 - 01.1992
  • Answered multi-line phone system, routing calls, delivering messages
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Drafted agendas, recorded minutes and generated documents to facilitate meetings
  • Composed inter-office correspondence
  • Booked airfare, hotel, and ground transportation to coordinate office travel
  • Scheduled office meetings and patient appointments and procedures
  • Managed filing system, entered data and completed other clerical tasks
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes
  • Assisted coworkers and staff members with special tasks on daily basis
  • Organized logistics and materials for Board of Directors' meetings
  • Transcribed medical records

Education

Medical Office Assistance

May College
Great Falls
01.1989

Timeline

Owner & Operator

Hunny-Bunns Rabbit Rescue
08.2016 - 09.2023

Volunteer

Colorado House Rabbit Society
01.2011 - 01.2015

Food Service Worker

Chili’s
01.2006 - 01.2010

Medical Office Manager

Rocky Mountain Pediatric Urology
01.1993 - 01.2003

Administration Assistant

El Paso Orthopedic Surgery Group
01.1990 - 01.1992

Medical Office Assistance

May College

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Tessa Chianne