Tessa Connor
Las Vegas
Summary
Adept at elevating customer experiences, I leveraged my strong communication skills and positive attitude to increase sales and client satisfaction. My expertise in multitasking and fast-paced environments, combined with a proven track record in customer service and food safety, has consistently fostered loyalty and enhanced business outcomes.
Overview
20
20
years of professional experience
Work History
Fashion Stylist
DailyLook
09.2023 - Current
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
- Improved client confidence through transformative makeovers that considered body shape analysis techniques as well as color theory principles.
- Researched current fashion trends to create on-trend looks for editorial and commercial projects.
Beverage Cart Server/ Bar & Grille Server
TPC Las Vegas
08.2021 - 07.2023
- Served beverages and snacks to enhance guest satisfaction during events.
- Organized cart inventory to ensure availability of popular items.
- Improved sales by suggesting menu items to customers.
- Delivered prompt service, contributing to positive guest experiences.
- Managed transactions accurately, ensuring balanced cash boxes.
- Communicated effectively with team members to improve service flow.
- Provided excellent customer service, fostering repeat business.
Food Server/VIP Cocktail Server
Various Restaurants/Nightclubs/Pools/Casinos
08.2004 - 07.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Executed daily opening and closing procedures, maintaining operational efficiency.
Front Desk Receptionist
LVAC Northwest- Las Vegas Athletic Club
09.2018 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
High School Diploma -
West Valley High School
Hemet, CALicensed Massage Therapist - Massage Therapist
Northwest Career College
Las Vegas, NV01-2018
Licensed Real Estate Agent - Real Estate
Key Realty
Las Vegas01-2015
Skills
- Customer service
- Positive attitude and energy
- Fast-paced environment
- Quick learner
- Multitasking
- Strong work ethic
- Strong communication skills
- Food and safety standards
- Food service sales techniques
Timeline
Fashion Stylist
DailyLook
09.2023 - Current
Beverage Cart Server/ Bar & Grille Server
TPC Las Vegas
08.2021 - 07.2023
Front Desk Receptionist
LVAC Northwest- Las Vegas Athletic Club
09.2018 - 03.2020
Food Server/VIP Cocktail Server
Various Restaurants/Nightclubs/Pools/Casinos
08.2004 - 07.2023
High School Diploma -
West Valley High School
Licensed Massage Therapist - Massage Therapist
Northwest Career College
Licensed Real Estate Agent - Real Estate
Key Realty
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