Tessa Connor
Las Vegas
Summary
Adept at elevating customer experiences, I leveraged my strong communication skills and positive attitude to increase sales and client satisfaction. My expertise in multitasking and fast-paced environments, combined with a proven track record in customer service and food safety, has consistently fostered loyalty and enhanced business outcomes.
Overview
20
20
years of professional experience
Work History
Fashion Stylist
DailyLook
Las Vegas, NV
09.2023 - Current
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.
- Built a loyal clientele through exceptional customer service, consistent follow-up, and tailored communication strategies.
- Increased sales revenue by effectively upselling styling services, accessories, and additional wardrobe pieces.
- Improved client confidence through transformative makeovers that considered body shape analysis techniques as well as color theory principles.
- Researched current fashion trends to create on-trend looks for editorial and commercial projects.
Beverage Cart Server/ Bar & Grille Server
TPC Las Vegas
Las Vegas, NV
08.2021 - 07.2023
- Served beverages and snacks to enhance guest satisfaction during events.
- Organized cart inventory to ensure availability of popular items.
- Improved sales by suggesting menu items to customers.
- Delivered prompt service, contributing to positive guest experiences.
- Managed transactions accurately, ensuring balanced cash boxes.
- Communicated effectively with team members to improve service flow.
- Provided excellent customer service, fostering repeat business.
Food Server/VIP Cocktail Server
Various Restaurants/Nightclubs/Pools/Casinos
Las Vegas, NV
08.2004 - 07.2023
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Executed daily opening and closing procedures, maintaining operational efficiency.
Front Desk Receptionist
LVAC Northwest- Las Vegas Athletic Club
Las Vegas, NV
09.2018 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
High School Diploma -
West Valley High School
Hemet, CALicensed Massage Therapist - Massage Therapist
Northwest Career College
Las Vegas, NV01-2018
Licensed Real Estate Agent - Real Estate
Key Realty
Las Vegas01-2015
Skills
- Customer service
- Positive attitude and energy
- Fast-paced environment
- Quick learner
- Multitasking
- Strong work ethic
- Strong communication skills
- Food and safety standards
- Food service sales techniques
Timeline
Fashion Stylist
DailyLook
09.2023 - Current
Beverage Cart Server/ Bar & Grille Server
TPC Las Vegas
08.2021 - 07.2023
Front Desk Receptionist
LVAC Northwest- Las Vegas Athletic Club
09.2018 - 03.2020
Food Server/VIP Cocktail Server
Various Restaurants/Nightclubs/Pools/Casinos
08.2004 - 07.2023
High School Diploma -
West Valley High School
Licensed Massage Therapist - Massage Therapist
Northwest Career College
Licensed Real Estate Agent - Real Estate
Key Realty
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