Tessa Breann Cook
625 Champion Ln. Moore,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Offering Microsoft office and Google Docs. Highly organized, proactive and punctual with team-oriented mentality. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Test Administrator
OKC Military Entrance Processing Command
Oklahoma City, OK
08.2023 - Current
- Assisted with the preparation of materials, such as answer sheets and test booklets, for testing sessions.
- Monitored the testing environment to ensure fairness and accuracy of tests.
- Provided instructions to test takers on how to complete their exams correctly.
- Ensured that all test takers followed the established rules and regulations during their tests.
- Checked identification documents of each test taker before allowing them to enter the exam room.
- Maintained records of attendance, scores, and other relevant data related to the tests administered.
- Resolved any issues or concerns raised by test takers in a timely manner.
- Collected completed answer sheets from each test taker at the end of their exams.
- Scanned paper answer sheets into digital format for further processing and analysis.
- Prepared reports summarizing results of tests administered for management review.
- Tracked inventory levels of testing supplies and equipment needed for upcoming exams.
- Collaborated with members of IT team to troubleshoot technical problems encountered during testing.
- Updated existing documentation related to various aspects of the testing process.
- Provided customer service support via phone or email regarding questions about specific tests.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Maintained updated knowledge through continuing education and advanced training.
- Helped create and maintain employee schedules to ensure adequate staffing levels.
Lead Teacher
St. John's Lutheran School
Moore, OK
06.2017 - 08.2023
- Open and prepare facility for daily use; to include, but not limited to unlocking doors and disarming security system.
- Inventory office and classroom supplies and prepare requisitions with corresponding supply number as needed to restock supplies.
- Provide proper procedures for maintaining classroom accountability
- Oversee students' arrival and departure.
- Assists in the development of plans and initiatives to enhance accuracy and accountability for various operations.
- Observed and evaluated students' performance, behavior, social development, and physical health.
- Collaborate with other educators to tailor lesson plans to update curriculum objectives.
- Designed and implemented lesson plans that increased student engagement by 30%.
- Regularly engage students in "open talk" times, developing team building activities that have enhanced student motivation and teamwork by 20%.
- Adhere to strict school policies and procedures regarding students with disciplinary issues.
- Incorporated digital technology into learning activities, including use of software applications as well as a projector, leading to an increase of student participation by 50%.
- Communicate frequently with parents, students, and faculty to providing feedback and discussing instructional strategies.
- Challenge students to exceed their educational goals through positive interaction and motivation.
- Developed digital lesson plans and presented to students online during COVID-19 pandemic in 2019 through 2020.
- Assess student progress through various formative and informative assessments and design individual interventions.
- Facilitated 54 parent teacher conferences.
- Taught literacy and arithmetic competence to students, providing additional support when needed, helping students with learning difficulties to achieve basic aptitude.
- Maintain safe, clean and organized classroom environment.
- Foster positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
- Encourage students to explore learning opportunities while persevering through challenging tasks.
- Plan classroom activities to enable students to work independently, in small groups and in large groups.
- Worked with school administrators to develop classroom management policies for grade level.
- Planned and led lessons on basic computer skills, keyboard techniques, and internet use for in-service training.
- Attended seminars and workshops to discover latest advances in computer education, children safety, curriculum scope and sequence, and classroom center usage.
- Plan and lead Professional Development Ladders for staff development.
- Proficient in handheld technology that was intergraded into the classroom to keep files and records.
- Compiled and distributed qualitative questionnaires with a 90% response rate.
Officer Administrator
Oklahoma City Community College Campus Police
Oklahoma City, OK
08.2015 - 05.2017
- Answered campus police phones and dispatched police officers.
- Processed paperwork for lost and found and logged information into database.
- Created and maintained log of over 500 campus fire extinguishers.
- Conducted physical inventory of over 1,800 pieces of incoming medical supplies and equipment used by the campus police to ensure accuracy of identifiable labels and markings.
- Managed department cash fund of $2,500.00.
- Maintained key logbook for entire campus consisting of approximately 1,500 keys.
- Took initiative to automate campus key logbook by creating a spreadsheet.
- Oversaw a range of administrative functions, such as product registration, answering incoming phone calls, addressing customer inquiries, generating reports, and managing various office files and records.
- Proactively anticipated both management and customer needs to provide the necessary support to ensure their seamless and positive experience.
- Maintained office supplies inventory by monitoring stocks, anticipating requirements, and placing orders when necessary for seamless day-to-day business operations.
- Gathered and updated office data in a regular and accurate manner, maintaining well-organized records to respond swiftly to various administrative needs.
- Supervised, trained, and mentored staff of 4 newly hired assistances, resulting in improved performance which subsequently increased efficiency in the workplace by 26%.
- Maintained lobby cleanliness by removing trash, straightening office supplies, and vacuuming.
- Generated reports and typed letters in Microsoft Office and prepared presentations in Microsoft PowerPoint for maximum impact and results.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Dispersed incoming mail to correct recipients throughout office.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Collected and coded various documents to prepare for filing, storage and processing.
- Strictly adhered to confidentiality protocol regarding client information and documents.
- Followed safety practices to safeguard against injury and damage to property.
- Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
Education
Associate of Arts - Diversified Studies
Oklahoma City Community College
Oklahoma City, OK05.2017
Bachelor of Science - Interdisciplinary Studies
Liberty University
Lynchburg, VASkills
- Training and development
- Member of NAEYC
- Skilled in Microsoft Office, Google Docs, Adobe InDesign, Photoshop, and Illustrator
- Computer maintenance
- Optimal storage organization
- Utilization reports
- Inventory replenishment
- Loading and unloading
- Multitasking
- First Aid/CPR
- Problem resolution
- Strong attention to detail
- Planning & organizing
Availability
Permanent, Full Time
Volunteer Work
- Managed a coat drive for the Jesus House Program by creating fliers and passing them out to our local community and school. Collected over 120 coats, gloves, and blankets. (2019-2023)
- Developed a food and nutrition club that was held once a month to help students develop healthy eating habits and learn safety in the kitchen by demonstrating how to use kitchen equipment and utensils as well as preparing food. (2022-2023)
- Yearbook Advisor for St. John's Lutheran School for 2 years, created and maintained the schools yearbook. (2021-2023)
- Took professional photos for the St.John's Lutheran school website that is open to the public. (2022-2023)
- Generated visual content for St. John's Lutheran School social Media platform from (2019-2021)
- Created newsletters to share with educators, parents, and students to keep them up to date with what is happening at the school (2017-2023)
- Held a Career Day at St. John's Lutheran School, in which different organizations came and presented to students and staff to create future opportunities. (2022-2023)
References
Name Employer Title Phone Email
Nancy Nelson | St. John's Lutheran School | Teacher | (918) 533-0248 | nnelson@sj-ls.org
Pat McCullough | OKC MEPS | Testing Clerk | (405) 474-8507 | patrick.j.mccullough4.civ@army.mil
Afonso Fagundes | Defense Logistics Agency | Blocker and Bracer| (918) 471-8804 | jeffery_buffalo@yahoo.com
Timeline
Test Administrator
OKC Military Entrance Processing Command
08.2023 - Current
Lead Teacher
St. John's Lutheran School
06.2017 - 08.2023
Officer Administrator
Oklahoma City Community College Campus Police
08.2015 - 05.2017
Associate of Arts - Diversified Studies
Oklahoma City Community College
Bachelor of Science - Interdisciplinary Studies
Liberty University
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