Tessa DesRoches
Dandridge,TN
Summary
Driven Veterinary Assistant with proven expertise in medication administration and exceptional client communication honed at Cedarwood Veterinary Hospital. Excelled in ensuring animal safety and supporting surgical procedures, contributing to a 20% increase in client satisfaction. Skilled in multitasking and organizational abilities, adept at enhancing patient care and streamlining operations.
Overview
12
12
years of professional experience
Work History
Veterinary Assistant
Animal Emergency and Specialty Center
03.2022 - Current
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Administered medications to animals in treatment and documented changes in condition.
- Provided customer support to clients, answering questions and addressing concerns.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
- Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Veterinary Assistant
Appalachian Veterinary Hospital
10.2019 - 03.2022
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided customer support to clients, answering questions and addressing concerns.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Participated continuing education training seminars workshops conferences advance knowledge stay current industry trends best practices.
- Maintained medical records and documentation accurately, recording patient histories and treatment plans.
Veterinary Assistant
Cedarwood Veterinary Hospital
12.2012 - 10.2019
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
- Provided customer support to clients, answering questions and addressing concerns.
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
Education
Bachelor Of Science - Bioscience
The University of Tennessee - Knoxville
Knoxville, TN05.2023
Associate Of Science -
Walter State Community College
Morristown, TN2018
Skills
- Client Communication
- Cleaning and sanitizing
- Medication Administration
- Appointment Scheduling
- Animal Safety
- Patient restraint
- Sample Collection
- Laboratory procedures
- Client Education
- Surgical procedures and support
- Pharmacy inventory
- Animal Nutrition
- Urgent Care
- Parasite control
- Attention to Detail
- Multitasking Abilities
- Multitasking
- Organizational Skills
- Problem-Solving
- Prescription Filling
- Customer Service
- Time Management
Timeline
Veterinary Assistant
Animal Emergency and Specialty Center
03.2022 - Current
Veterinary Assistant
Appalachian Veterinary Hospital
10.2019 - 03.2022
Veterinary Assistant
Cedarwood Veterinary Hospital
12.2012 - 10.2019
Bachelor Of Science - Bioscience
The University of Tennessee - Knoxville
Associate Of Science -
Walter State Community College
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