Tessa Doerfler
Battle Ground,WA
Summary
Organizational psychologist with three years of experience in leading research initiatives, survey design, data analysis, and consulting. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent verbal and written communicator. Seeking a challenging role that will foster further development of skills, contributing to enhanced organizational effectiveness and improved work-life for individuals.
Overview
3
3
years of professional experience
Work History
Graduate Student Consultant
Claremont Graduate University
08.2021 - 05.2023
- Conducted in-depth analysis of a therapy clinic's organizational culture and identified areas for cultural improvement using both quantitative (e.g., surveys) and qualitative data analyses (e.g., focus groups).
- Devised behaviorally anchored rating scales for student-run consulting lab, allowing them to better track, understand, and measure employee performance.
- Evaluated efficacy of user readiness toolkit for electric utility company by engaging in all aspects of evaluation process (engaging stakeholders, evaluation design, collecting data, etc.)
- Applied statistical analysis techniques to client data to identify trends, diagnose organizational issues, and develop targeted interventions.
Employee Engagement & Leader Development Intern
Blue Shield Of California
06.2022 - 12.2022
- Conducted meta-analysis of industry trends to inform enterprise-level action plan to improve employee engagement for 7,000+ employees.
- Designed leadership development strategy to improve leaders' manager quality index (MQI) scores from annual Great Place to Work Survey.
- Created enterprise-level action planning guide with clear steps to help leaders interpret and communicate survey results to their teams.
- Coordinated two focus groups with 26 people leaders to better understand what gaps exist in company's ability to execute their strategy in terms of leadership capabilities and skills.
- Curated thought leadership library of trending industry-wide leadership skills to determine if internal strategy aligned with external practices.
- Synthesized and presented key findings to senior leadership to shape 2023 leadership development curriculum and talent mobility strategy.
Research Associate
Leader Evaluation, Assessment, & Development Lab
08.2021 - 08.2022
- Studied data used in quantitative and qualitative social science research, including interpretation, analysis, and communication of findings.
- Actively engaged in entire research process, including literature review, formulating hypotheses, evaluating research designs, collecting and analyzing data, and communicating results to both academic and practitioner audiences.
- Read and critiqued psychological studies and identified appropriate research designs for specific variables (e.g., correlation, basic experimental, factorial).
- Applied statistical techniques such as correlation, regression, ANOVA, factor analysis, and structural equation modeling to investigate real-world phenomena using Excel, R, and SPSS.
Human Resources Intern
People Sustaining King's Valley
06.2020 - 09.2020
- Implemented performance management strategy suitable for small nonprofit organization providing charter and private schools with employment services.
- Established comprehensive COVID-19 return-to-work plan, outlining specific scenarios and corresponding mitigation strategies to ensure a safe and efficient workplace transition.
- Enhanced employee onboarding experience by composing structured mentoring program for 50 new employees to help them successfully adjust to work environment.
Education
Master of Arts - Positive Organizational Psychology & Evaluation
Claremont Graduate University
Claremont, CA05.2023
Bachelor of Science - Psychology & Business Management
Linfield University
McMinnville, OR05.2021
Skills
- Proficiency in multivariate statistics (eg, multiple regression, MANOVA, factor analysis)
- Experience using statistical software to analyze data, such as R, SPSS, Tableau, and Excel
- Ability to design effective surveys using robust research methods and survey tools including Qualtrics, Survey Monkey, and Glint
- Masters-level knowledge of best practices in employee listening, experience, and engagement
Timeline
Employee Engagement & Leader Development Intern
Blue Shield Of California
06.2022 - 12.2022
Graduate Student Consultant
Claremont Graduate University
08.2021 - 05.2023
Research Associate
Leader Evaluation, Assessment, & Development Lab
08.2021 - 08.2022
Human Resources Intern
People Sustaining King's Valley
06.2020 - 09.2020
Master of Arts - Positive Organizational Psychology & Evaluation
Claremont Graduate University
Bachelor of Science - Psychology & Business Management
Linfield University
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