Hi, I’m
Tessa Doherty
Winchester,United States
Summary
Tessa Doherty has been in the lending industry since 1999. After serving in the military, Tessa started in banking and landed in mortgage lending in 2002. She is a detail-oriented team player with strong organizational skills and has the ability to handle multiple projects simultaneously with a high degree of accuracy.
When she isn't helping borrowers or realtors, Tessa volunteers at her church Abundant Life as a youth group leader, is Past-President of her Kiwanis club, volunteers at the Salvation Army Shelter and enjoys hiking, camping and spending time with her family. Tessa currently resides in Winchester with her husband Mike, two children and their fur-babies Gizmo (dog) and Chewbacca (cat) where they enjoy all that the Shenandoah Valley has to offer.
Overview
16
years of professional experience
Work History
Go Mortgage
Loan Advisor
10.2022 - Current
Job overview
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Negotiated loan terms and conditions with customers to secure best deal.
- Monitored pipelines to track and log status of loans.
- Assessed loan portfolios for compliance with underwriting policies.
- Developed and maintained relationships with customers, lenders and other third parties.
- Explained very technical financial information to applicants in easy to understand language.
- Processed loan applications and monitored progress from start to finish.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Assisted customers with completing loan applications and other paperwork.
- Evaluated loan requests and documents to verify accuracy and completeness.
Finance Of America Mortgage
Loan Advisor
02.2017 - 10.2022
Job overview
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Researched and updated industry knowledge on changing legislation and regulations.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Developed and maintained relationships with customers, lenders and other third parties.
- Explained very technical financial information to applicants in easy to understand language.
- Processed loan applications and monitored progress from start to finish.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Assisted customers with completing loan applications and other paperwork.
- Evaluated loan requests and documents to verify accuracy and completeness.
CBM Mortgage
Branch Manager
05.2013 - 02.2017
Job overview
- Examined customer loan applications for loan approvals and denials.
- Complied with regulatory guidelines and requirements.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Submitted loan applications to underwriter for verification and recommendation.
- Maintained friendly and professional customer interactions.
City National Bank
Mortgage Loan Specialist
11.2006 - 05.2013
Job overview
- Proactively identified solutions for customers experiencing credit issues.
- Developed and maintained relationships with customers, lenders and other third parties.
- Monitored pipelines to track and log status of loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Assessed loan portfolios for compliance with underwriting policies.
- Monitored portfolio performance and provided clients with periodic updates on loan progress.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Checked loan documents for accuracy prior to closing.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Explained different types of loans pertaining to client situations.
- Processed loan applications and monitored progress from start to finish.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Assisted customers with completing loan applications and other paperwork.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Participated in industry events and conferences to build relationships and gain market intelligence.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Explained very technical financial information to applicants in easy to understand language.
Education
Defense Mapping School
Diploma from Topography
1997
Sherando High School
Diploma
1996
Skills
- Credit Analysis
- Management
- Customer Proposals
- Complete Loan Applications
- Customer Needs Assessments
- Financial History Reviews
- Microsoft Office
- Government Lending
- Networking and Partnership Development
- Loan Documentation
- Analytical and Critical Thinking
- Application Verification
- Loan Evaluations
- Applicant Counseling
Accomplishments
Earned the 2014 Affiliate of the Year award from Blue Ridge Association of Realtors for supporting it and it's members.
Affiliations
Abundant Life Church, Blue Ridge Association of Realtors, Business Networking International, Kiwanis
Timeline
Loan Advisor
Go Mortgage
10.2022 - Current
Loan Advisor
Finance Of America Mortgage
02.2017 - 10.2022
Branch Manager
CBM Mortgage
05.2013 - 02.2017
Mortgage Loan Specialist
City National Bank
11.2006 - 05.2013
Defense Mapping School
Diploma from Topography
Sherando High School
Diploma
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