Years of professional experience

Experienced Flight Attendant with 4 years in the industry and 3000 flight hours, both domestic and international. Skilled and motivated in preflight preparation, ensuring smooth and efficient operations. Thrives in fast-paced environments, consistently delivering exceptional customer service. Fluent in English and French, possessing dynamic communication skills for strong connections with passengers. Committed to upholding passenger safety and comfort at all times. Demonstrates dedication to the airline's world-class global standards of excellence. Adaptable to diverse backgrounds, providing personalized service to a wide clientele. Known for effectively managing emergency situations with a steadfast focus.
Years of professional experience
Certifications
Guided passengers during onboarding and offboarding, providing specialized care for passengers with special
needs.
Adapted to flight delays and schedule operations, updating passengers on flight status.
Directed and assisted passengers in emergency situations.
Attended preflight briefings concerning weather, emergency procedures, food, and beverage service and passenger count.
Determined special assistance needs of passengers, such as small children, elderly, and disabled persons. Greeted passengers boarding aircraft and directed them to assigned seats.
Perform marketing and advertising tasks on the internet.
Mailed packages internationally
Handle the exchange of money of transactions.
Utilized various software applications to create spreadsheets, databases and presentations.
Manage the safety and well-being of the children entrusted to the nursery.
Maintain the cleanliness and order of the nursery.
Ensure that fellow workers are in full compliance with policies, procedures, regulations, and safety measures.
Use of computers and computer systems to receive information, communicate with others, and complete work tasks.
Ensure confidentiality of clients.
Enforced compliance with program regulations and guidelines.
Transmitted information or documents to customers using computer, mail or facsimile machine. Operated telephone switchboard to answer, screen and forward calls.
Customer Service Team Manager
Ad Set-Program Quark for Advertisement in Montreal.
Manager of Warehouse Fulfillment and Stocking of product.
Customer Response Team enabling rapid response to French-speaking customers.
Volunteer, Whole Life Healing Center, Fayetteville, GA, 10/01/23 - Current. Helped raise money to transition domestic violence families out of shelters and into homes., Collaborated with management to create volunteer activities throughout the United States.