Summary
Overview
Work History
Education
Skills
Certification
Roles And Responsibilities
Volunteer Experience
References
Languages
Timeline
Generic

Tessa Drayton

Riverdale,GA

Summary

Experienced Flight Attendant with 4 years in the industry and 3000 flight hours, both domestic and international. Skilled and motivated in preflight preparation, ensuring smooth and efficient operations. Thrives in fast-paced environments, consistently delivering exceptional customer service. Fluent in English and French, possessing dynamic communication skills for strong connections with passengers. Committed to upholding passenger safety and comfort at all times. Demonstrates dedication to the airline's world-class global standards of excellence. Adaptable to diverse backgrounds, providing personalized service to a wide clientele. Known for effectively managing emergency situations with a steadfast focus.

Overview

27
27

Years of professional experience

2
2

Certifications

Work History

Flight Attendant

Endeavor Air
- Current


Guided passengers during onboarding and offboarding, providing specialized care for passengers with special

needs.

Adapted to flight delays and schedule operations, updating passengers on flight status.

Directed and assisted passengers in emergency situations.

Attended preflight briefings concerning weather, emergency procedures, food, and beverage service and passenger count.

Determined special assistance needs of passengers, such as small children, elderly, and disabled persons. Greeted passengers boarding aircraft and directed them to assigned seats.

Professional Assistant

Royal Industry
01.2000 - 08.2021

Perform marketing and advertising tasks on the internet.

Mailed packages internationally

Handle the exchange of money of transactions.

Utilized various software applications to create spreadsheets, databases and presentations.

Child Management Supervisor

Holy Trinity Catholic Church
07.2004 - 05.2020

Manage the safety and well-being of the children entrusted to the nursery.

Maintain the cleanliness and order of the nursery.

Ensure that fellow workers are in full compliance with policies, procedures, regulations, and safety measures.

Program Assistant

Social Security Disability
02.2015 - 10.2015

Use of computers and computer systems to receive information, communicate with others, and complete work tasks.

Ensure confidentiality of clients.

Enforced compliance with program regulations and guidelines.

Transmitted information or documents to customers using computer, mail or facsimile machine. Operated telephone switchboard to answer, screen and forward calls.

Management

Editions Du Bois
01.1998 - 04.2005

Customer Service Team Manager

Ad Set-Program Quark for Advertisement in Montreal.

Manager of Warehouse Fulfillment and Stocking of product.

Customer Response Team enabling rapid response to French-speaking customers.

Education

Bachelor of Communication Arts in Public Relations Candidate -

Georgia Southern University
GA
05.2025

Skills

  • Passenger safety management
  • Customer Service
  • Emergency Response
  • Safety Procedures
  • Food and beverage preparation
  • Business class service
  • Strong Work Ethic
  • First Aid
  • Cleanliness and sanitation
  • Crew Coordination
  • Regulatory Compliance

Certification

  • First Aid and CPR Certified
  • FAA Certificate

Roles And Responsibilities

  • Guided passengers during onboarding and offboarding, providing specialized care for passengers with special needs.
  • Adapted to flight delays and schedule operations, updating passengers on flight status.
  • Directed and assisted passengers in emergency situations.
  • Attended preflight briefings concerning weather, emergency procedures, food, and beverage service and passenger count.
  • Determined special assistance needs of passengers, such as small children, elderly, and disabled persons.
  • Greeted passengers boarding aircraft and directed them to assigned seats.
  • Perform marketing and advertising tasks on the internet.
  • Mail packages internationally
  • Handle the exchange of money of transactions.
  • Utilized various software applications to create spreadsheets, databases and presentations.
  • Manage the safety and well-being of the children entrusted to the nursery
  • Maintain the cleanliness and order of the nursery
  • Ensure that fellow workers are in full compliance with policies, procedures, regulations, and safety measures.
  • Use of computers and computer systems to receive information, communicate with others, and complete work tasks

Volunteer Experience

Volunteer, Whole Life Healing Center, Fayetteville, GA, 10/01/23 - Current. Helped raise money to transition domestic violence families out of shelters and into homes., Collaborated with management to create volunteer activities throughout the United States.

References

  • Tina Terrell, Holy Trinity Catholic Church, Director. (678)466-1723 tterrell@holytrinityptc.com
  • Lee Hadley, Royal Industries Inc., President And CEO. (404)584-6655 royalcabbies@gmail.com
  • Nancy Yekel, Endeavor Air, Regional Manager (470)871-4584 Nancy.Yekel@EndeavorAircom
  • Renee DelPrince, Editions Du Bois, CFO (770) 560-0394. reneedelprince@gmail.com

Languages

English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working

Timeline

Program Assistant

Social Security Disability
02.2015 - 10.2015

Child Management Supervisor

Holy Trinity Catholic Church
07.2004 - 05.2020

Professional Assistant

Royal Industry
01.2000 - 08.2021

Management

Editions Du Bois
01.1998 - 04.2005

Flight Attendant

Endeavor Air
- Current

Bachelor of Communication Arts in Public Relations Candidate -

Georgia Southern University
Tessa Drayton