Tessa Evans-Ohlsen
Mooresville,NC
Summary
Dedicated and results-driven professional with extensive experience in office operations, administrative support, HR functions, and team leadership. Proven ability to streamline processes, enhance operational efficiency, and foster collaborative environments. Strong background in surgical assistance and patient care, coupled with exceptional communication and organizational skills.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
Work History
Office Operations & Administrative Support
KDR Construction Services
6 2020 - Current
- Daily Operations: Ensure smooth office activities by managing supplies, equipment, and maintenance
- Coordination: Organize meetings, appointments, and travel arrangements to enhance efficiency
- Budget Oversight: Monitor office budgets and implement cost optimization strategies
- Communication Management: Handle all communications (emails, calls, mail) with professionalism
- Record Maintenance: Maintain accurate databases and facilitate internal communications
- Project Support: Assist with special projects and coordinate company events
- Recruitment: Support recruitment efforts by posting jobs, screening resumes, and scheduling interviews
- Records Management: Maintain employee records in compliance with HR policies and legal standards
- Onboarding & Offboarding: Oversee onboarding for new hires and offboarding for departing employees
- Inquiry Resolution: Address employee inquiries and resolve HR concerns promptly
- Training Facilitation: Facilitate employee training and development initiatives
- Team Leadership: Supervise a team of 10-14 employees, promoting collaboration and productivity
- Operational Oversight: Manage calendars, purchasing, record-keeping, reporting, and invoicing
- Policy Development: Develop and refine policies to enhance office efficiency
Surgical/Admin Assistant
Greater Charlotte Oral & Facial Surgery
03.2012 - 03.2016
- Surgical Assistance: Collaborated closely with surgeons during various oral and facial surgical procedures, preparing surgical pans and trays while ensuring sterilization and organization for patient safety
- Preoperative/Postoperative Care: Conducted thorough preoperative assessments, managed patient files, and utilized Microsoft Word and Excel for documentation and record-keeping
- Patient Interaction: Provided compassionate support to patients throughout their surgical journey, addressing concerns and ensuring understanding of care requirements
- Team Collaboration: Worked effectively within a multidisciplinary team to optimize patient care and workflow
- Inventory Management: Assisted in managing surgical supplies, ensuring availability and reducing costs through regular inventory checks and supplier communication
Education
Marshall University
01.2002 - 01.2004
Real Estate License
05.2001 - 01.2006
Skills
Office Management
HR Support
Team Leadership
Budget Management
Inventory Control
Patient Care
Microsoft Office Suite (Word, Excel, PowerPoint)
QuickBooks
Communication & Interpersonal Skills
Timeline
Surgical/Admin Assistant
Greater Charlotte Oral & Facial Surgery
03.2012 - 03.2016
Marshall University
01.2002 - 01.2004
Real Estate License
05.2001 - 01.2006
Office Operations & Administrative Support
KDR Construction Services
6 2020 - Current
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