Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Waitress
The Bernards Cafe
07.2023 - 09.2023
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Digital Content Creator
Blue Beach Kim
02.2024 - Current
Produced high-quality videos weekly that effectively communicated brand messaging and increased viewership.
Managed Youtube content calendar, ensuring consistent publication schedule and relevant topics.
Developed visually appealing graphics for social media, resulting in higher engagement rates.
Created SWOT and Competitive analyses to support development and implementation of marketing plans.
Board Member
YMCA
01.2020 - 12.2022
Fostered collaboration among board members, promoting open communication and shared decision making.
Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
Drove strategic planning efforts to align with company vision and long-term objectives.
Prepared and presented reports to inform board on organizational progress and goals.
Hair Salon Assistant
The Bernards Salon
07.2020 - 08.2022
Improved customer relations, effectively communicating with clients over the phone and in person to provide accurate information.
Developed visually appealing graphics for social media including promotions and sales.
Promoted salon services through social media platforms by sharing before-and-after photos of clients'' transformations.
Managed multiple tasks and met time-sensitive deadlines.
Education
Master of Arts - Strategic And Corporate Communication
Chapman University
Orange, CA
05.2027
Bachelor of Arts - Strategic And Corporate Communication
Chapman University
Orange, CA
05.2026
High School Diploma -
Ridge High School
Basking Ridge, NJ
06.2022
Skills
Excellent Communication
Multitasking and Prioritization
Reliable and Punctual
Customer Service
Team Collaboration
Greeting guests
Affiliations
Kappa Alpha Theta
Chapman Radio
Timeline
Digital Content Creator
Blue Beach Kim
02.2024 - Current
Waitress
The Bernards Cafe
07.2023 - 09.2023
Hair Salon Assistant
The Bernards Salon
07.2020 - 08.2022
Board Member
YMCA
01.2020 - 12.2022
Master of Arts - Strategic And Corporate Communication
Chapman University
Bachelor of Arts - Strategic And Corporate Communication