Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tessa Grace

Costa Mesa,CA

Summary

Motivated and creative professional interested in a role where my range of skills and energy can be an asset to a strong team. Although I have little hands-on experience in the cannabis market, my credentials show that I have a solid grounding in the following:


Focus on the client: Proven ability to meet or exceed client expectations, guarantee that they are satisfied, and establish long-term partnerships. Promised to go above and above for each and every one of our dispensary patrons.


QuickLearner: Ability to Quickly Acquire New Knowledge and Adapt to Different Environments: Proven track record of quick learning and adaptation. Looking forward to enhancing my knowledge of the cannabis industry and making a positive impact at Jaderoom.


Team Collaboration: A team player with effective communication skills, able to work harmoniously with colleagues to achieve common goals. Committed to fostering a supportive and collaborative work environment.


Attention to Detail: Meticulous in maintaining accuracy and organization, ensuring compliance with protocols and creating an inviting atmosphere for customers.Eager and adaptable professional seeking a position at Jaderoom where my diverse skills and enthusiasm can contribute to a dynamic team. While my direct experience in the cannabis industry is limited, my background demonstrates a strong foundation in key areas:


Customer-Centric Approach: Proven track record in delivering exceptional customer service, ensuring satisfaction, and building lasting relationships. Committed to providing a positive and personalized experience for dispensary customers.


Quick Learner: Demonstrated ability to rapidly acquire knowledge and adapt to new industries and environments. Excited to expand my expertise in the cannabis field and contribute to the success of Jaderoom.


Team Collaboration: A team player with effective communication skills, able to work harmoniously with colleagues to achieve common goals. Committed to fostering a supportive and collaborative work environment.


Attention to Detail: Meticulous in maintaining accuracy and organization, ensuring compliance with protocols and creating an inviting atmosphere for customers.


Passion for Cannabis Education: While my direct industry experience is limited, I possess a genuine interest in cannabis and a commitment to staying informed about its various facets. I am eager to contribute to the educational aspect of customer interactions.


I believe I would be an addition to the team, thanks to my experience and passion for the cannabis sector. In this ever-changing industry, I am prepared to put my skills to use while also welcoming challenges and possibilities for advancement.

Overview

3
3
years of professional experience

Work History

Intern

Loogaroo Logistics
06.2022 - 08.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Collaborated with senior management on new initiatives to build confidence.
  • Explored new technologies and approaches to streamline processes.
  • Provided project progress updates and proposed solutions to issues.
  • Supported with creating project marketing materials to promote services.

Waitress

Luxury Waitresses
10.2020 - 02.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Bartender

Petersham Inn
12.2020 - 03.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Australian Performing Arts Grammar School
Sydney, Australia
09.2020

Skills

  • Safe Food Handling
  • Guest Relations Management
  • Order Accuracy
  • Dining Area Maintenance
  • Customer Service
  • Ordering Procedures
  • Daily Specials Memorization
  • Item Promotion
  • Service Prioritization
  • Sales Expertise
  • Sales Techniques
  • Time Management

Timeline

Intern

Loogaroo Logistics
06.2022 - 08.2023

Bartender

Petersham Inn
12.2020 - 03.2021

Waitress

Luxury Waitresses
10.2020 - 02.2023

High School Diploma -

Australian Performing Arts Grammar School
Tessa Grace