Tessa Holsinger
Hampstead,NC
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Calm in crises with skills to reassure clients and provide quick care. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
New Hanover Regional Medical Center
Wilmington, NC
02.2024 - Current
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
Veterinary Assistant
Surf City Pet Hospital
Surf City, NC
07.2021 - Current
- Delivered emergency first aid to sick or injured animals.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Improved client relations through effective communication and education on pet health needs.
Mental Health Counseling Intern
InternAbroadHQ
06.2023 - 08.2023
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Modified treatment activities or approaches as needed to comply with changes in clients' status..
- Assisted in the development of community outreach programs, increasing awareness of mental health resources available to the public.
- Increased client engagement through skillful application of active listening and communication techniques.
Cook/Prep
Big Al's
Hampstead, NC
11.2020 - 07.2021
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Shift Leader
Hibachi To Go
Hampstead, NC
04.2019 - 07.2020
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Delegated tasks to employees and monitored activities and task completion.
Veterinary Assistant
Hampstead Animal Hospital
Hampstead, NC
01.2018 - 02.2019
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Education
Some College (No Degree) - Psychology
University of North Carolina At Wilmington
Wilmington, NCBachelor of Science - Psychology
Liberty University Online
Lynchburg, VA08.2023
High School Diploma -
Topsail High School
Hampstead, NC06.2019
Skills
- Team-Oriented and Cooperative
- Strong Analytical and Problem Solving Skills
- Verbal and Written Communication
- Behavioral Management and Suicide Prevention
- De-escalation Techniques
- Building Trust and Loyalty
- Multitasking and Prioritization
- Veterinary critical care
- Medication and immunization administration
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
BLS Certified
Timeline
Psychiatric Technician
New Hanover Regional Medical Center
02.2024 - Current
Mental Health Counseling Intern
InternAbroadHQ
06.2023 - 08.2023
Veterinary Assistant
Surf City Pet Hospital
07.2021 - Current
Cook/Prep
Big Al's
11.2020 - 07.2021
Shift Leader
Hibachi To Go
04.2019 - 07.2020
Veterinary Assistant
Hampstead Animal Hospital
01.2018 - 02.2019
Bachelor of Science - Psychology
Liberty University Online
High School Diploma -
Topsail High School
Some College (No Degree) - Psychology
University of North Carolina At Wilmington