Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tessa Jackson

Tullahoma,TN

Summary

Thorough Insurance Verification Specialist with a track record at Natera for enhancing patient data accuracy and ensuring HIPAA compliance. Skilled in insurance coverage verification and analytical thinking, Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience

Work History

Insurance Verification Specialist

Natera
06.2023 - Current
  • Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Updated patient records with accurate, current insurance policy information.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.

Shift Manager

McDonald's
04.2020 - 06.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Licensed Esthetician

Ulta Beauty
08.2019 - 03.2020
  • Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Discussed procedures and treatment options with clients.
  • Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
  • Sterilized equipment for patient treatments.

Education

Certification - Esthetics

Douglas J Aveda Institute Knoxville
Knoxville, TN
05.2018

Skills

  • Attention to Detail
  • Patient confidentiality
  • HIPAA Compliance
  • Insurance Coverage Verification
  • Data entry proficiency
  • Insurance Billing
  • Accuracy and Precision
  • Analytical Thinking

Timeline

Insurance Verification Specialist

Natera
06.2023 - Current

Shift Manager

McDonald's
04.2020 - 06.2023

Licensed Esthetician

Ulta Beauty
08.2019 - 03.2020

Certification - Esthetics

Douglas J Aveda Institute Knoxville

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Tessa Jackson