Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tessa Jones

Oklahoma City,OK

Summary

Dedicated with experience managing administrative teams and delegating tasks to accomplish operational goals.

Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.

Focused administrator with experience providing top-notch detailed support and operational assistance to meet staff needs.

Capable and highly organized when coordinating documents, supplies and project resources.

Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Overview

4
4
years of professional experience

Work History

Administrative Manager

Spectrum Optometry
Oklahoma City, OK
05.2018 - 03.2022


  • Analyzed monthly and quartly financial data within the office expenses and medical claims.
  • Managed patient charting, medical insurance filing, and posting financials.
  • Maintained updated knowledge in medical billing/coding with EMR systems and Insurance Portals.
  • Assisted with direct manufacturer representatives and accounts.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Trained and managed employees in company and regulatory compliance requirements to promote conformance.
  • Maintained primary relationship accountability for patients, overall servicing responsibility and patient satisfaction to maximize doctor/patient relationships.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

Coordinator Intern

Oklahoma Hospital Association
Oklahoma City, OK
12.2017 - 05.2018
  • Completed an Internship assisting Jennifer Roysden
  • Assisted in projects such as:

1. Oklahoma Comprehensive Cancer Network - Prevention and Control Plan (2017-2022).

2. Hospitals Helping Patients Quit (HHPQ) under the Tobacco Settlement Endowment Trust (TSET).

  • Project Information links provided below

Education

Bachelor of Science - Community & Public Health, Health Administration

University of Central Oklahoma
Edmond, OK
05.2018

Skills

  • Extensive knowledge with Outlook, Microsoft, and Excel
  • Background with medical billing and coding
  • Knowledge of ICD-10 codes and accounts receivable
  • Experience in Electronic Medical Record systems as well as Insurance Portals such as Availity, Office Ally, and Novitasphere
  • Expertise in data entry, charting, and evaluating data
  • Highly detail oriented and organized
  • Knowledgeable with SPSS data
  • Exceptional in assisting with schedules, meetings, projects, etc
  • Certified: Protecting Human Research

Accomplishments

  • Oklahoma Comprehensive Cancer Network: -Prevention and Control Plan 2017-2022
  • Hospital Helping Patients Quite (HHPQ) under the
  • Tobacco Settlement Endowment Trust (TSET) Program: -Verifying and Grading policy Reviews in databases
  • Presentations regarding OHA are provided belo https://prezi.com/view/YARbGcLlr5kKXI2eAdDf/ https://learn.uco.edu/d2l/eP/presentations/presentation_preview_popup.d2l?ou=6606&presId=39834&contextId=39834&pageId=0&fromRedirect=1

Timeline

Administrative Manager

Spectrum Optometry
05.2018 - 03.2022

Coordinator Intern

Oklahoma Hospital Association
12.2017 - 05.2018

Bachelor of Science - Community & Public Health, Health Administration

University of Central Oklahoma

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Tessa Jones