Tessa Lars
Summary
To obtain a position that will allow my professional skills to effectively contribute to an environment that encourages both a positive and dynamic teamwork and company growth. Seasoned Case Manager Supervisor with comprehensive background in overseeing team of case managers and coordinating client services. Strong leadership, communication skills, and ability to work under pressure characterize professional capabilities. Demonstrated success in improving team productivity and streamlining processes for enhanced efficiency while maintaining high standards of service delivery. Resilient problem-solver with proven ability to implement strategic solutions that benefit both clients and staff members.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Remote Case Manager Supervisor
Molina Healthcare
Irving, TX
07.2019 - Current
- Oversees 12-14 remote case managers
- Enter and approve PTO, FMLA, timecards, tuition, and mileage reimbursement request
- Investigate and provide solutions to member, state, and legislative complaints
- Perform monthly audits on teams’ charts and documentation
- Perform annual Performance Evaluations
- Provide refresher training for current employees
- Pulling, monitoring, and updating the wrms report daily
- Pulling and reviewing LOCMS, productivity, and Dashboard reports to ensure assessments are completed timely. and production
- Participate in Fair hearings
- Reviewing High Needs and MDCP case assessments
- Preparing member’s charts and team for UMR audit
- Creating the agenda for weekly Team Meeting for the Waiver/Non-Waiver case managers in the LTSS department
- Implement employee disciplinary actions and monitor Performance Improvement Plans
Remote Case Manager
Molina Healthcare
Irving, TX
11.2014 - 07.2019
- Perform comprehensive face to face assessments to evaluate member’s needs per regulated timelines to determine in a home setting per guidelines
- Developed and implemented case management plans in collaboration with the member physician, caregiver, or member support group to address the needs and goal
- Maintained ongoing member case load for regular outreach and management
- Provide education and recommendations as appropriate
- Conduct medication reconciliation when needed
- Assess for barriers to care, provide care coordination and assist patient to address concerns
- Follow up with member after hospital or nursing facility discharge to evaluate home setting need
- Implement authorization and referrals of identified service needs
- Submit documentation to TMHP for member Medical Necessity
Home Health Field Registered Nurse
National Senior Care
Irving, TX
12.2013 - 11.2014
- Process starts of care, resumption of care, and recertification documentation via the Oasis
- Communicate with DADS, case workers, MCO’s and other healthcare professionals involved in the patients plan of care
- Perform supervisor visits on LVNs and home health aides
- Perform skill nurse visits
- (vital signs, lab work, glucose level, checks, PT/INR checks, urinary catheter changes, wound dressing/vacs)
- Evaluate and revise plans of care based on evolving needs of the patient and the home setting
- Assess patient needs for rehabilitation therapy services, social services, and medical equipment and share information with appropriate service providers
- Provide teaching on patient diagnosis, prescription, and service providers
- Identifies safety concerns in the patient’s home environment which could limit patient’s progress or jeopardize patient’s safety
Home Health Field Registered Nurse
Care Cycle Solution (Attentive Home Health)
Arlington, TX
06.2013 - 12.2013
- Process starts of care, resumption of care, and recertification documentation via the Oasis
- Communicate with DADS, case workers, MCO’s and other healthcare professionals involved in the patients plan of care
- Perform supervisor visits on LVNs and home health aides
- Perform skill nurse visits
- (vital signs, lab work, glucose level, checks, PT/INR checks, urinary catheter changes, wound dressing/vacs)
- Evaluate and revise plans of care based on evolving needs of the patient and the home setting
- Assess patient needs for rehabilitation therapy services, social services, and medical equipment and share information with appropriate service providers
- Provide teaching on patient diagnosis, prescription, and service providers
- Identifies safety concerns in the patient’s home environment which could limit patient’s progress or jeopardize patient’s safety
Emergency Room Registered Nurse
Christus Highland Medical Center
Shreveport, LA
02.2011 - 06.2013
- Quickly and accurately assess patients care needs
- Perform routine procedures (blood pressures, measurements, administering injections, etc.) and fill in patients’ charts
- Provide instant care in emergencies
- Foster a supportive and compassionate environment for patient and their families
Medical Surgical Licensed Practical Floor Nurse
Christus Schumpert Hospital
Shreveport, LA
08.2008 - 02.2011
- Provided prescribed medical treatment and person care services to the ill, injured, convalescent patient
- Started and maintained IVs
- Regularly evaluated and re-evaluated as warranted by changes in condition
- Observed patients and reported adverse reactions and medication to treatment to medical personal
- Administered specified medications
TB Licensed Practical Nurse
Central Mississippi Correctional Facility
Pearl, MS
07.2007 - 06.2008
- Regularly evaluated and re-evaluated as warranted by changes in condition
- Observed patients and reported adverse reactions and medication to treatment to medical personal
- Administered specified medications
- Administered TB shots
Medical Surgical Licensed Vocational Floor Nurse
Lancaster Medical Center
Lancaster, TX
01.2007 - 07.2007
- Provided prescribed medical treatment and person care services to the ill, injured, convalescent patient
- Started and maintained IVs
- Regularly evaluated and re-evaluated as warranted by changes in condition
- Observed patients and reported adverse reactions and medication to treatment to medical personal
- Administered specified medications
Medical Surgical Licensed Practical Floor Nurse
Christus Schumpert Hospital
Shreveport, LA
03.2006 - 11.2006
- Provided prescribed medical treatment and person care services to the ill, injured, convalescent patient
- Started and maintained IVs
- Regularly evaluated and re-evaluated as warranted by changes in condition
- Observed patients and reported adverse reactions and medication to treatment to medical personal
- Administered specified medications
Medical Surgical Licensed Practical Floor Nurse
Christus St. Patrick Hospital
Lake Charles, LA
10.2005 - 02.2006
- Provided prescribed medical treatment and person care services to the ill, injured, convalescent patient
- Started and maintained IVs
- Regularly evaluated and re-evaluated as warranted by changes in condition
- Observed patients and reported adverse reactions and medication to treatment to medical personal
- Administered specified medications
Education
BACHELOR OF SCIENCE - NURSING
UNIVERSITY OF TEXAS ARLINGTON
ARLINGTON, TX05.2021
ASSOCIATE OF SCIENCE - NURSING
SOUTHERN UNIVERSITY COLLEGE
SHREVEPORT, LA12.2011
PRACTICAL NURSING - INCLUDING IV THERAPY
SOWELA TECHNICAL COMMUNITY COLLEGE
LAKE CHARLES, LA08.2005
MASTERS OF SCIENCE-PENDING - NURSING
UNIVERSITY OF TEXAS ARLINGTON
ARLINGTON, TXSkills
- Leadership Skills
- Program Planning
- Chronic Disease Management
- Family Education
- Decision-Making Skills
- Strong Oral and Communication Skills
- Problem Solving
- Team Player
- Positive Attitude
- Ability to thrive in a fast pace/high pressured work environment
- Microsoft Office
- Passion for continued Learning
- Skilled Development
Certification
- Basic Life Support (BLS)
- ACLS (Advanced Cardiac Life Support Certified)
- Crisis Prevention Intervention (CPI)
- Tuberculosis (TB) Shot Administrator Certification
- Texas Health and Human Services Resource Utilization Group (RUG) Certification
Affiliations
- National Honor Society Membership
- Black Nurses Rock Membership
Timeline
Remote Case Manager Supervisor
Molina Healthcare
07.2019 - Current
Remote Case Manager
Molina Healthcare
11.2014 - 07.2019
Home Health Field Registered Nurse
National Senior Care
12.2013 - 11.2014
Home Health Field Registered Nurse
Care Cycle Solution (Attentive Home Health)
06.2013 - 12.2013
Emergency Room Registered Nurse
Christus Highland Medical Center
02.2011 - 06.2013
Medical Surgical Licensed Practical Floor Nurse
Christus Schumpert Hospital
08.2008 - 02.2011
TB Licensed Practical Nurse
Central Mississippi Correctional Facility
07.2007 - 06.2008
Medical Surgical Licensed Vocational Floor Nurse
Lancaster Medical Center
01.2007 - 07.2007
Medical Surgical Licensed Practical Floor Nurse
Christus Schumpert Hospital
03.2006 - 11.2006
Medical Surgical Licensed Practical Floor Nurse
Christus St. Patrick Hospital
10.2005 - 02.2006
BACHELOR OF SCIENCE - NURSING
UNIVERSITY OF TEXAS ARLINGTON
ASSOCIATE OF SCIENCE - NURSING
SOUTHERN UNIVERSITY COLLEGE
PRACTICAL NURSING - INCLUDING IV THERAPY
SOWELA TECHNICAL COMMUNITY COLLEGE
MASTERS OF SCIENCE-PENDING - NURSING
UNIVERSITY OF TEXAS ARLINGTON
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