Tessa Layton
Dallas
Summary
Expanding my professional expertise within the fitness industry by gaining experience within a gym setting, and integrating my past familiarity of one-on-one training with fitness enthusiasts.
Overview
6
6
years of professional experience
Work History
Entertainment Service Professional
Contracted Services
03.2018 - Current
- Build exceptional rapport with customers of various backgrounds, life experience and tastes.
- Emphasis in negotiation and communication skills to secure sales.
- Customized customer experience based on clients needs and preferences.
- Succeeded 10K in sales per month consecutively through industry peek seasons.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Organized and executed events in various venues and locations across states.
- Collaborated with team members to deliver exceptional customer experiences.
- Worked flexible hours across night, weekend, and holiday shifts.
Pole Dance Fitness & Conditioning Instructor
Self-employeed
03.2019 - 03.2023
- Developed and designed exercises to adequately condition individuals for athletic capabilities.
- Provided hands on assistance and instruction teaching performance stunts.
- Designed consistent, enhanced performance regimens for individuals seeking to develop their craft.
- Organized events and classes for groups seeking alternative, motivating options for exercise.
- Utilizing videography as reflection, and positive affirmation to enhance individuals confidence in their skills and performance.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Boosted student performance by providing individualized support and targeted feedback.
Window and Door Sales Coordinator
Parr Lumber
08.2021 - 08.2022
- Reviewed and placed orders referencing design plans, and ensure compliance of standard rules for residential
construction, state laws and geographical needs - Member and key contributor of top-rated sales team for window and door sales division.
- Conducted on-site product demonstrations to highlight features, answered customer
questions and ensure concerns were addressed - Kept detailed records of sales and customer information in CRM software, updating
database regularly to maintain top-notch service. - Established and nurtured impactful relationships with builders and individual contractors to
cultivate loyalty - Liaised with customers, management and supporting team members to better understand customer needs
and recommend appropriate solutions - Prepared pricing strategies for current customers to enhance sales and increase
profitability - Proved successful working within tight deadlines and fast-paced environment
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
Property Manager and Maintenance Coordinator
JoNell DeMars - Landlord And Real-estate Investor
10.2022 - 03.2023
- Researched market conditions and pricing to establish maximum occupancy rate while optimizing return on investments
- Conducted property showings to highlight property features, answer questions, and redirect concerns
to ensure successful closing of leasing contracts. - Facilitated tenant screenings
- Prepared lease paperwork
- Handled tenant complaints promptly and appropriately, calling in maintenance and other
support services. - Kept accurate records of landlord, tenant and contractor(s) correspondence
- Followed up on delinquent and/or non-compliant tenants
- Coordinated collection procedures and compliance follow-up
- Initiated legal proceeding for delinquent tenants
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained records ensuring accuracy, detailing and fully compliance with reporting requirements to meet
state, local and federal housing requirements. - Oversaw monthly collections and maintained high payment rates by building positive
relationships with tenants.
Office Assistant
AYM Maintenance
03.2019 - 03.2020
- Organized and filed financial statements, customer receipts and business expenses.
- Made contact with leads with more than 39 successful sales, as well as scheduled appointments for customers via email and phone calls
- Developed correspondence letters, memos and emails
- Completed clerical tasks such as filing, copying and distributing mail
- Prepared meeting materials and took clear notes for stakeholder distribution
- Oversaw automated tracking and documentation of data, client correspondence and office
operations - Created detailed expense reports and requests for capital expenditures
- Created purchase orders and tracked invoices to avoid missed or delayed shipments
Education
Certified Personal Trainer - Certificate ID: 12413
National Academy of Sports Medicine
07.2024
Bachelor of Science - Marketing Research & Advertising
Portland State University
Portland, OR2018
Associate of Science - Oregon Transfer: Business
Clackamas Community College
Oregon City, OR03.2019
Skills
- Communication and follow up with clients and prospects
- Promotions and Marketing Strategies Via Social Media
- Customer Relationship Management CRM
- Phone etiquette
- Market Analysis
- Customer Demographics
Timeline
Property Manager and Maintenance Coordinator
JoNell DeMars - Landlord And Real-estate Investor
10.2022 - 03.2023
Window and Door Sales Coordinator
Parr Lumber
08.2021 - 08.2022
Office Assistant
AYM Maintenance
03.2019 - 03.2020
Pole Dance Fitness & Conditioning Instructor
Self-employeed
03.2019 - 03.2023
Entertainment Service Professional
Contracted Services
03.2018 - Current
Certified Personal Trainer - Certificate ID: 12413
National Academy of Sports Medicine
Bachelor of Science - Marketing Research & Advertising
Portland State University
Associate of Science - Oregon Transfer: Business
Clackamas Community College
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