Tessa Lightle
LATHAM,OH
Summary
Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Excited to launch my career.
Overview
5
5
years of professional experience
Work History
Home Health Aide
National Church Residences
05.2023 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Online Personal Shopper
Walmart
10.2022 - 05.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Pharmacy Technician Trainee
CVS Pharmacy
11.2021 - 10.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Assisted with filling of over 300 prescriptions daily.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Online Personal Shopper
Walmart
04.2019 - 11.2021
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
High School Diploma -
Electronic Classroom Of Tomorrow
Columbus, OH06.2015
Skills
- Behavioral Management
- Medication Organization
- Care Plan Management
- Inventory Organization
- Insurance Verification
- File Management
- Staff Development
- Insurance Billing
- Great Team Player
- Workflow Optimization
Timeline
Home Health Aide
National Church Residences
05.2023 - Current
Online Personal Shopper
Walmart
10.2022 - 05.2023
Pharmacy Technician Trainee
CVS Pharmacy
11.2021 - 10.2022
Online Personal Shopper
Walmart
04.2019 - 11.2021
High School Diploma -
Electronic Classroom Of Tomorrow
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