Tessa Loza
Payroll Coordinator
Upland,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Payroll Coordinator
Success Education Colleges
West Covina , CA
04.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Streamlined payroll processing by implementing efficient data entry verification procedures.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with payroll system.
- Maintained strict confidentiality of all payroll information and records.
- Managed year-end processed including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
- Facilitated seamless onboarding of new hires by providing comprehensive training on timekeeping and payroll policies.
Office Manager
Windows Etc.
10.2015 - 04.2023
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Maintained computer and physical filing systems.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Created, maintained and updated filing systems for paper and electronic documents.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Defined clear targets and objectives and communicated to other team members.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Updated reports, managed accounts, and generated reports for company database.
- Developed detailed plans based on broad guidance and direction.
Administrative Assistant
Cornerstone Construction
07.2015 - 10.2015
- Established administrative work procedures to track staff's daily tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Liaised between clients and vendors and maintained effective lines of communication.
- Processed manual checks for employees in accordance with company policies.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Completed payroll accurately and timely to meet employee expectations.
Information & Media Technology Lab Tech.
Azusa Pacific University IMT Media Services
01.2014 - 03.2015
- Passionate about learning and committed to continual improvement.
- Conducted tests to identify issues and make necessary modifications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted guest needs, concerns and helped solve issues or repairs.
Food Preparation Lead
Azusa Pacific University Dining Services
08.2011 - 12.2013
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Guaranteed customer satisfaction by quickly delivering orders.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Lifted and carried heavy materials.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Trained new staff on food preparation and safety procedures.
- Monitored and maintained required food temperatures for safety.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Removed trash and cleaned kitchen garbage containers.
- Followed food safety practices and sanitation guidelines.
Education
Bachelor of Arts - Business Management
Azusa Pacific University
Azusa, CA05.2015
Skills
- Policy and Procedure Modification
- Workflow Planning
- Written Communication
- Account Reconciliation
- Business Administration
- Proposal Writing
- Conflict Management
- Administering Payroll
- Enforce Policies
- Office Supplies and Inventory
- Regulatory Compliance
- Account and Ledger Reconciliations
- Benefits and Payroll Coordination
- Child Support Orders
- Payroll Software Proficiency
- Meeting Deadlines
- Microsoft Office
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsFlexible work hoursCertification
Associate Professional in Human Resources - July 2024
Timeline
Payroll Coordinator
Success Education Colleges
04.2023 - Current
Office Manager
Windows Etc.
10.2015 - 04.2023
Administrative Assistant
Cornerstone Construction
07.2015 - 10.2015
Information & Media Technology Lab Tech.
Azusa Pacific University IMT Media Services
01.2014 - 03.2015
Food Preparation Lead
Azusa Pacific University Dining Services
08.2011 - 12.2013
Bachelor of Arts - Business Management
Azusa Pacific University
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