Tessa Montevechi

• Act as liaison between contractors, engineers, and government departments to facilitate smooth approvals.
• Maintain accurate digital and physical records for permit tracking, inspection scheduling, and renewals.
• Resolve discrepancies or deficiencies identified by city and county reviewers promptly.
• Prepare and submit forms, drawings, and technical documentation to appropriate authorities.
• Ensure adherence to public-sector standards and deadlines for permit application processing.

• Research zoning laws, building codes, and other regulatory requirements relevant to permit applications.
• Maintain strong working relationships with government agencies and ensure effective communication throughout the permitting process.
• Participated in training sessions to stay current on industry trends, best practices, and changes in code requirements.
• Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.

• Managed payroll processes, maintaining accuracy and confidentiality of employee information.
• Coordinate the permitting process for HVAC, plumbing, and electrical projects, ensuring timely submission and approval across various jurisdictions.
• Analyzed data trends to identify areas for continuous process improvement.
• Resolved permitting issues promptly, minimizing delays for construction projects.
• Organized and maintained permit files and records, ensuring easy access to relevant information when needed.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.

• Ensure accuracy in permit applications, enhancing approval rates.
• Coordinate site inspections, facilitating timely permit issuance.
• Guide departments on legislative changes, optimizing processes.
• Analyze permit data, identifying and resolving discrepancies.
• Maintain detailed records, supporting efficient permit management.
• Managed accounts payable/receivable using QuickBooks, ensuring accuracy in financial records.
• Creates reports for quarterly and year-end tax preparation.

• Answers a high volume of inbound calls.
• Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
• May mentor or give direction to junior team members and provide training on best practices.
• May assist management in ensuring performance goals are met.
• Assists the Customer Service Representative (CSR) with difficult cases.
• Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries.

• Located at MCO Airport.
• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services.
• Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information.
• Assist to assess condition of rental upon return.

• Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
• Answer all inbound calls and emails in a timely and professional manner.
• Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
• Handles all payments received efficiently - cash, credit card, checks, or traveler's checks.
• Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.