TESSA RAGAN
Clovis,CA
Summary
Oversee well-organized and efficient operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches.
Overview
10
10
years of professional experience
Work History
Finance Analyst II
University of California, Irvine
10.2023 - Current
- Compiled data, reports and year-end audit information.
- Strengthened internal communication between finance department and other business units, fostering collaboration towards shared objectives.
- Compiled and coordinated financial data for analysis and reconciliation.
- Improved financial operations with careful, in-depth analysis and proactive recommendations for improvement.
- Managed the School of Physical Science's foundation funds. Maintaining updated balances, performing account transfers and changes to funds.
- Enhanced overall business performance by providing timely and accurate financial insights to inform strategic decision making for 18 revenue generating research facilities.
- Developed monthly variance reports to track actual performance against projected budgets, facilitating corrective action when necessary.
- Process reimbursements, requisition requests, and all billing (UC and NON UC) for 18 research facilities.
General Manager
Bella Vino Cellar
02.2021 - 12.2023
- Closely monitored invoices to post timely payments and resolve billing discrepancies.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Administrative Assistant III
UCSF Fresno
04.2022 - 10.2023
- Assisted development and implementation of new administrative procedures.
- Scheduled all administrative and educational meetings for the building.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Supported business and hospitality needs of staff during meetings and company events.
- Answered high volume of phone calls and email inquiries.
- Worked with senior management to initiate new projects and assist in various processes.
District Manager
Massage Envy
06.2014 - 09.2020
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Analyzed financial statements and introduced cost-saving initiatives to reduce losses and increase profit margin.
- Monitored inventory needs across 7 stores.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Assisted in creating pay structures and commission plans for all job roles
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Analyzed newly acquired clinics and developed strategic 90- day plans to drive growth in major KPIs
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Handled logistics, agendas and travel arrangements for team meetings and trainings across the territory.
Education
Bachelor of Science - Business Administration - Finance Option
California State University - Fresno
Fresno, CA05.2023
Skills
- Financial statements
- P&L Responsibility
- District Growth Management
- Intuit QuickBooks
- Strategic Planning
- Staff Development
- Problem Resolution
- Managing Employee Relations
- Complaint Management
- Meeting Agendas and Minutes
Timeline
Finance Analyst II
University of California, Irvine
10.2023 - Current
Administrative Assistant III
UCSF Fresno
04.2022 - 10.2023
General Manager
Bella Vino Cellar
02.2021 - 12.2023
District Manager
Massage Envy
06.2014 - 09.2020
Bachelor of Science - Business Administration - Finance Option
California State University - Fresno
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