Tessa Reyes
Spokane,WA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Family Caregiver
Consumer Direct Care
Spokane, WA
01.2024 - 06.2024
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
- Provided emotional support and encouragement to family members who were ill or disabled.
- Prepared nutritious meals for family members following dietary guidelines.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Developed meaningful relationships with clients through active listening and empathy.
- Improved patient outlook and daily living through compassionate care.
- Transported family members to medical appointments and other errands as needed.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Laundered clothing and bedding to prevent infection.
- Provided companionship to family members by engaging in conversation, playing games, or reading books.
Tanning Associate
Sunnybunns
Spokane, Washington
01.2016 - 10.2017
- Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
- Assisted management team with special projects as needed.
- Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
- Cleaned and sanitized tanning beds and rooms.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Advised customers on the best products for their needs based on skin type, desired results.
- Identified health scenarios that required more skilled care or knowledge.
- Followed standard infection control protocols to avoid illness or contamination.
- Educated customers about the benefits of using different types of lotions.
- Assisted with inventory management by tracking stock levels and ordering new supplies when necessary.
- Performed administrative duties such as scheduling appointments, processing payments, and maintaining client records.
Education
Some College (No Degree) - Cosmetology
Paul Mitchell The School
Spokane Valley, WA09-2013
Skills
- Legal guardianship
- Compassionate caregiving
- Recreational activities
- Behavioral management
- Emotional support
- Adaptive equipment use
- Developmental disability care
- Errand running
- Care plan development
- Physical therapy support
- Home safety assessment
- Transportation assistance
- Meal preparation
- Household management
- Social interaction
- Speech therapy support
- Autism support
- Nutritional planning
- Department reset
- Display setup
- Self-checkout assistance
- Retail store operations
- Sales expertise
- Price tagging
- Product recommendations
- Stock replenishment
- Point of sale systems
- Money handling
- Conflict resolution
- Calm demeanor
- Cash handling
- Store maintenance
- Customer needs assessment
- Stocking and receiving
- Cash drawer balancing
- Stockroom safety procedures
- Gift card management
- Discount application
- Regulatory compliance
- Customer follow-up
- Customer service
- Customer engagement
- Retail merchandising expertise
- Positive and professional
- Returns and exchanges
- Sales goals attainment
- Phone etiquette
- Teamwork and collaboration
- Fashion sense
- Upselling and cross selling
- Data entry
- Reliability and punctuality
- Store opening and closing
- Relationship building
- Sales trends
- Customer assistance
- Friendly and outgoing
- Teamwork
References
References available upon request.
Timeline
Family Caregiver
Consumer Direct Care
01.2024 - 06.2024
Tanning Associate
Sunnybunns
01.2016 - 10.2017
Some College (No Degree) - Cosmetology
Paul Mitchell The School
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