Tessa Snyder
HTeaO
Flagstaff,AZ
1
year of professional experience
2
Languages
Work History
Volunteer
1 Month- Maintained clean, organized café stations, equipment, and seating areas throughout shift
- Restock milk, syrups, cups, and supplies to support continuous operations
- Operated point-of-sale system to process orders, payments, and customer transactions accurately
- Prepared espresso-based beverages and specialty drinks to standard recipes
Team Member
10 Months- Supported smooth front-end operations by coordinating with team members during busy periods.
- Greeted customers entering the store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Took customer orders accurately, answered product questions, and ensured friendly service at counter and drive-thru.
- Created a wide variety of hot and cold drinks during average shifts with consistently positive customer satisfaction scores.
Education
Bachelor of Arts - Hotel And Restaurant Management
- President's Scholarship Recipient
- President's International Baccalaureate Scholarship Recipient
- Alpha Delta Pi Member
High School Diploma
- Awarded Academic Letter during '23-'24, '24-'25, and '25-'26
- Completed the International Baccalaureate Diploma Programme
- Completed AP Calculus AB Course
- 3.6 GPA
- Ranked In Top 6% of Class
- Extracurricular Activities: Varsity Swim, Varsity Softball, Varsity Soccer
- Elected Captain of Varsity Swim '25-'26
- National Honor Society Member
- Elected Historian of National Honor Society '24-'25
- Elected President of National Honor Society '25-'26
Skills
Customer service orientation
Team collaboration
Problem-solving
Customer service
Leadership qualities
Collaborative skills
Positive attitude
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Volunteer
Hotel and Restaurant Management Cafe
09.2026 - CurrentRead More
Team Member
HTeaO
12.2025 - CurrentRead More
Northern Arizona University
Bachelor of Arts from Hotel And Restaurant Management
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Ironwood High School
High School Diploma
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