Dynamic and customer-focused team player with hands-on experience at Ralph’s American Grill and Cafe 65. Known for providing friendly, efficient service while juggling multiple tasks in busy environments. Strong background in cash handling, order accuracy, and guest satisfaction. Proficient in American Sign Language (ASL), helping create an inclusive and welcoming experience for all guests.
Overview
2026
2026
years of professional experience
Work History
Server/ Barista
Columbus Hospitality Management
03.2023 - Current
Maintained a clean, organized, and welcoming environment in both café and full-service restaurant settings
Delivered high-quality customer service, ensuring guest satisfaction and repeat business
Accurately took and processed food and beverage orders, both at the counter and tableside
Expedited food and coordinated with kitchen staff to ensure timely, accurate service
Ran food and drinks to guests efficiently, maintaining professionalism and attentiveness
Performed opening and closing duties, including setup, restocking, cleaning, and cash reconciliation
Hosted and seated guests, managing waitlists and creating a positive first impression
Ensured front-of-house areas consistently met cleanliness and presentation standards
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Cindys Bake Shoppe
Kairos Coffee
Greeted customers warmly, provided product recommendations, and processed transactions accurately at the register
Maintained an inviting, clean front-of-house environment, including display cases, counters, and dining areas
Assisted with daily baking prep, including measuring, mixing, and preparing ingredients for breads, pastries, and other baked goods
Baked, packaged, and labeled a variety of items according to recipes and food safety standards
Monitored oven times and temperatures to ensure product quality and consistency
Restocked and organized baked goods in display cases to maintain visual appeal and freshness
Handled opening and closing tasks, including restocking ingredients, prepping for the next day, and sanitizing equipment
Collaborated with kitchen staff to ensure smooth operation between front-of-house and back-of-house activities
Host/Cashier
Wilmington Wing Company
Assisted with day-to-day operations, working efficiently and productively with all team members.
Greeted guests promptly and warmly, creating a welcoming atmosphere upon arrival
Managed the front-of-house area, including seating coordination and waitlist management
Handled cash, credit, and mobile transactions accurately and efficiently
Processed takeout and pickup orders, ensuring order accuracy and timely handoff
Communicated effectively with kitchen and service staff to maintain smooth guest flow
Resolved guest inquiries and concerns with professionalism and a focus on satisfaction
Maintained cleanliness and organization of the host stand, lobby, and cashier areas
Promoted current menu items and specials to enhance the guest experience
Education
Associate of Arts - American Sign Language Interpreting
Sinclair Community College
Dayton, Ohio
05-2026
Skills
Client support
Team collaboration
Multitasking proficiency
Strong time management
Collaborative team approach
Proficient in ASL for cross-cultural interactions
Languages
ASL
Professional Working
Timeline
Server/ Barista
Columbus Hospitality Management
03.2023 - Current
Cindys Bake Shoppe
Kairos Coffee
Host/Cashier
Wilmington Wing Company
Associate of Arts - American Sign Language Interpreting
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