Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tessa Taylor

Jonesboro,IN

Summary

Dynamic Office Manager and Tax Preparer at Sahajanadi LLC, adept at streamlining operations and enhancing customer satisfaction. Proven expertise in scheduling and staff management, coupled with strong problem-solving abilities. Successfully resolved client issues, ensuring timely tax filings and fostering a reliable, efficient workplace. Committed to delivering exceptional service and support.

Overview

29
29
years of professional experience

Work History

Office Manager/Tax Preparer

Sahajanadi Llc
12.2017 - Current

Make employee schedule, Answer phones, File paperwork, schedule client appointments, take care of any customer complaints or issues, help with letters from the IRS, take money for payements and deposit money to the bank, file tax returns and send to IRS

Line Lead/Production Worker

Franklin Electric
01.2000 - 02.2016
  • Assisted in training new employees and implementing procedural changes.
  • Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
  • Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
  • Communicated shift handover information to keep personnel aware of incomplete tasks.

Cashier

Jones Corner
06.1996 - 01.2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Mississisnewa High Scool
Gas City, IN
05-1999

Skills

  • Data entry
  • Scheduling and calendar management
  • Staff management
  • Employee supervision
  • Staff hiring
  • Employee training
  • Workforce management
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Active listening
  • Customer service management

Timeline

Office Manager/Tax Preparer

Sahajanadi Llc
12.2017 - Current

Line Lead/Production Worker

Franklin Electric
01.2000 - 02.2016

Cashier

Jones Corner
06.1996 - 01.2000

High School Diploma -

Mississisnewa High Scool
Tessa Taylor