Tessa Tomal
Tacoma
Summary
Detail-oriented professional excelling in time management and organization. Known for managing cash transactions accurately and improving service standards, ready to support enhanced guest experiences and operational success.
Overview
9
9
years of professional experience
Work History
Server
Morso
Gig Harbor
04.2024 - Current
- Ensured operational excellence by adhering to cleaning checklists, proactively organizing stations, meeting health standards, and improving teamwork.
- Managed high-volume cash and credit transactions with 100% accuracy across the Toast POS system.
- Maximized table revenue through tailored wine and food pairing recommendations, significantly increasing repeat business and positive reviews.
Server
The Powder Room champagne Bar
Tacoma
10.2023 - 04.2024
- Elevated the luxury guest experience by anticipating needs, personalized interactions, and ensuring impeccable standards of service tailored to a high-end clientele.
- Maximized average check size by providing advanced knowledge on premium and vintage champagne selections, consistently upselling high-margin bottles.
- Trained new front-of-house staff on proper glassware, chilling, and service protocols specific to sparkling wine and high-end cocktails.
Server
Farrell's Pizza
Sumner
02.2017 - 07.2023
- Performed daily crash handling, managed end-of-day register reconciliation, and conducted weekly inventory checks, resulting in near-zero cash variances and minimizing ingredient waste.
- Quickly and effectively mashed unexpected operational challenges, such as equipment malfunctions and high-demand surges, ensuring continuous service without major disruption.
- Demonstrated unwavering dependability and long-term commitment by maintaining continuous, dedicated employment for several years in a fast-paced environment.
Education
Sumner High School
Sumner, WA06-2018
Sports Medicine
NASM
Gilbert, AZSkills
- Time management and organization
- Server training
- POS system proficiency
- Cash handling
- Table revenue maximization
- Customer relationship management
- Team collaboration
- Effective communication
- Attention to detail
References
References available upon request.
Timeline
Server
Morso
04.2024 - Current
Server
The Powder Room champagne Bar
10.2023 - 04.2024
Server
Farrell's Pizza
02.2017 - 07.2023
Sumner High School
Sports Medicine
NASM