Summary
Overview
Work History
Education
Skills
Accomplishments
Awards Activities
Languages
Work Availability
Work Preference
Software
Timeline
Hi, I’m

Tessa Basa-Franco

Cypress,USA
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Tessa Basa-Franco

Summary

Experienced Project Coordinator with a diverse background in healthcare and oil & gas industries. Proficient in overseeing project activities, timelines, and collaborating with cross-functional teams to facilitate seamless project completion. Demonstrates a keen emphasis on compliance, organization, and communication to enhance operational efficiency and achieve successful project results within dynamic, heavily regulated settings.

Overview

15
years of professional experience

Work History

VoltaGrid, LLC

Project Coordinator
09.2023 - Current

Job overview

  • Coordinated multidisciplinary projects across operational sites - supported cross-functional teams by coordinating scheduling, documentation, and logistics for upstream and midstream infrastructure projects.
  • Manage vendor relations and procurement tracking - oversaw procurement processes by tracking purchase orders, managing vendor communication, and ensuring timely delivery of materials and equipment.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Tracked hours and expenses to keep project on task and within budgetary parameters.
  • Kept corporate and client information confidential, adhering to data safety measures.
  • Prepared meeting agendas and minutes for distribution and record keeping.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Created job files for each project and maintained current data in each file.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.
  • Photocopied, distributed and emailed documents to project managers.
  • Responded to requests for information on materials to inquiring parties.
  • Maintained database and spreadsheets with accurate inventory and status.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Analyzed project performance data to identify areas of improvement.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Facilitated workshops to collect project requirements and user feedback.

Memorial Hermann Katy Hospital
Katy, TX

Surgical Coordinator
12.2010 - 08.2023

Job overview

  • Coordinated daily surgical schedules and operating room utilization
  • Maintained surgical inventory and instrumentation readiness
  • Facilitated patient communication and pre-op clearance, and post-op clearance
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated with facilities to set up surgeries for any surgical procedures needed per doctor's request.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Verified insurance coverage and obtained pre-authorizations.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
  • Resolved scheduling conflicts to maintain high-quality patient services.
  • Updated daily operating room calendars with accurate appointment schedules.
  • Updated patient records to reflect upcoming surgeries and medical histories.
  • Collated pre-operative lab and imaging results to facilitate surgery planning.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Prepared and processed patient referrals and transfer requests.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Conducted patient intake interviews, recording and documenting relevant information.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Registered and verified patient records before triage with most up-to-date information.
  • Received and routed laboratory results to correct clinical staff members.
  • Assisted with medical coding and billing tasks.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.

Education

James Madison High School
Norcross

High School Diploma
12-2015

University of Phoenix
Phoenix, AZ

Bachelors in Science from Healthcare Management
08.2023

Skills

  • Skilled in utilizing project management applications
  • Knowledge of compliance standards
  • Analytical reporting
  • Documentation expertise
  • Integrated ERP and EHR solutions
  • Resource management skills
  • Budget management
  • Supplier relationship management
  • Supply chain coordination
  • Conflict resolution
  • Vendor sourcing
  • Procurement
  • Project scheduling

Accomplishments

  • Achieved successful on-time project delivery through effectively helping with coordinating vendor schedules and tracking milestones.
  • Achieved timely project milestones by completing procurement tracking and vendor coordination tasks with accuracy and efficiency.
  • Supervised team of 8 staff members in coordinating daily surgical schedules and patient flow.
  • Documented and resolved discrepancies in vendor invoicing, which led to on-time payments and improved vendor relationships.

Awards Activities

Onboarding Project Lead (2023)

Languages

English
Native or Bilingual
Availability
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Work Preference

Work Type

Full TimePart Time

Work Location

RemoteHybrid

Important To Me

Career advancementWork-life balanceHealthcare benefits401k matchCompany Culture

Software

Jira

Smartsheet

ClickUp

KissFlow

Mondaycom

Epic

SurgiNet

Care4

Timeline

Project Coordinator

VoltaGrid, LLC
09.2023 - Current

Surgical Coordinator

Memorial Hermann Katy Hospital
12.2010 - 08.2023

University of Phoenix

Bachelors in Science from Healthcare Management

James Madison High School

High School Diploma

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