Tessa M. Ross
Summary
Results driven individual with a solid track record in executing quality work. Known for great communication and excellent teamwork ability. committed to achieving company goals and delivering exceptional service. I am passionate about learning new skills, and open to accepting new challenges along the way.
Overview
2027
2027
years of professional experience
Work History
Mechanical Assembly Asssociate
Danfoss Electronics
Loves Park, Illinois
05.2018 - 04.2026
- Assembled and mounted wires, diodes, IGBT, thyristors, heatsinks, and PCB boards
- Conducted technical assembly of variable drives using precise methods.
- Using tools, scanners, and lifts for drives
- Used various tools and instruments that would include: Multimeter for voltage checks, Pneumatic tools, DC tools, screwdrivers, wrenches, spreaders
- Participated in continuous improvement initiatives related to the mechanical assembly process
- Standard operating procedure(S.O.P.), 5S cleaning, and involvement with Kaizen cleaning
- Pre-pack assembly: Finished off various drives for packing and shipping
- Assembled doors, switches, disconnects, and labels for drives
- Shipping department: Inventory stocking, sorting materials efficiently to pack drives for shipment
- Reported any mechanical problems or accidents immediately to supervisor and/or repair techs
Machine Operator/Assembler
Southern Imperial now Siffron
Rockford, Illinois
06.2015 - 10.2017
- Spot welding
- Line assembly
- Assemble as well as package various materials and displays
- Ability to ensure quality parts within tolerance levels
- Fill out quality data sheet throughout shift
- Meeting expected production rates and goals
- Working in a fast-paced environment
C.S.R
Quancor Virtual Sales & Marketing
Rockford, IL
03.2012 - 11.2013
- Managed a high-volume of inbound and outbound customer calls
- Resolve customer questions and complaints in an empathetic manner
- Answer customer questions regarding merchandise
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Conducted outbound surveys for political parties and I.D.O.T to gather public opinions.
Machine Operator
Southern Imperial
Rockford, IL
2009 - 2012
- Worked efficiently in a fast-paced production environment.
- Spot welding/ Line assembly
- Ability to ensure quality parts within tolerance levels
- Fill out quality data sheet throughout shift
- Observe machine operations to detect any problems or defects in the finished product
- Prepared machine for production processes by equipping with required tools and parts.
- Assemble as well as package various materials and display fixtures
- Collaborate with team members to ensure smooth production workflows.
- Meeting expected production rates and goals
Crew Member
Dominoes
Loves Park, IL
02.2009 - 06.2009
- Prepare customer orders in a timely fashion
- Maintained high standards of customer service during high-volume, fast-paced operations
- Interact professionally with customer to deliver quality service.
- Took orders from customers and input selections into store computer system.
- Managed cash register operations, including processing payments and handling transactions.
- Verify that prepared food met all standards for quality and quantity
Packing Associate
Pharmaceutical Packaging/ P.C.I
Rockford, IL
08.2008 - 05.2009
- Inspected pharmaceutical supplies and verified proper labeling.
- Packaging medical supplies, and medicines
- Stacked boxes or cartons on pallets using proper technique, maximizing pallet loads.
- Working quickly and efficiently to achieve production goals
- Sanitize work stations for next incoming shift
- Maintained a neat and organized work area.
Crew Member
McDonalds
South Beloit, IL
01.2007 - 08.2008
- Handled cash transactions and processed payments at the register
- Performed cashier duties such as taking orders, receiving payments and providing change
- Drive-thru, Front desk duties would include:
- Maintained cleanliness and organization of dining area
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash bins.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Checked expiration dates on all products before serving them to customers
- Stock
Education
High school diploma - GED
Loves Park Regional Office
Loves Park, IL01-2009
Skills
- Computer literacy
- Hand tools
- Quality control
- Willingness to learn new skills
- Cooperative team player
- Great work ethic
- Excellent dexterity
- Easily adjusts to new routines
- Positive, optimistic attitude
- Safety compliant
- Attention to detail
- Mechanical skills
Languages
English
Timeline
Mechanical Assembly Asssociate
Danfoss Electronics
05.2018 - 04.2026
Machine Operator/Assembler
Southern Imperial now Siffron
06.2015 - 10.2017
C.S.R
Quancor Virtual Sales & Marketing
03.2012 - 11.2013
Crew Member
Dominoes
02.2009 - 06.2009
Packing Associate
Pharmaceutical Packaging/ P.C.I
08.2008 - 05.2009
Crew Member
McDonalds
01.2007 - 08.2008
Machine Operator
Southern Imperial
2009 - 2012
High school diploma - GED
Loves Park Regional Office