Summary
Overview
Work History
Skills
Education
Timeline
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TESSEY JOHN

Summary

Professional with strong background in process optimization and workflow management. Skilled in coordinating tasks, ensuring quality, and improving efficiency. Known for effective teamwork and adaptability in fast-paced environments. Proven track record in delivering results and driving continuous improvement. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Process Assistant

AMAZON WAREHOUSE
12.2024 - Current
  • Coordinated daily operations, ensuring smooth workflow and timely task completion
  • Enhanced team productivity, achieving measurable improvements in process efficiency
  • Utilized analytical skills to identify and resolve operational bottlenecks
  • Supported team collaboration, fostering a positive and productive work environment
  • Streamlined warehouse processes, boosting efficiency
  • Implemented innovative solutions for inventory management, leading to significant cost reductions
  • Coordinated cross-functional projects, ensuring seamless communication and timely deliverables
  • Meticulously monitored quality control measures, minimizing errors
  • Developed comprehensive reports, providing actionable insights for process improvement
  • Devised creative solutions for inventory challenges, resulting in substantial cost savings and improved workflow

FC Associate and Learning Ambassador

AMAZON WAREHOUSE
07.2023 - 12.2024
  • Worked with process assistants and managers to determine the appropriate level of support for entry-level associates
  • Collaborated with process assistants and floor managers to monitor the progress of tier-one associates and adjust instructional strategies to meet specific needs more efficiently
  • Made sure the trucks were safely secured to the dock and all gears were stable and operational
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow
  • Maintained compliance with company safety policies and called violations to the attention of management
  • Troubleshoot and resolve problems that an associate encounters with inventory; including printing ASIN labels, damaging out products, and adding expiration dates to food and health products
  • Resolved inventory issues for associates by efficiently troubleshooting and printing ASIN labels, processing damaged products, and accurately adding expiration dates to food and health items, ensuring compliance and reducing inventory discrepancies by 15%
  • Facilitated comprehensive training sessions for new associates, enhancing onboarding efficiency and reducing training time by 25%, leveraging instructional design software and LMS tools to deliver high-quality educational content

Cashier

WALMART
04.2018 - 03.2023
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner
  • Greeted and informed customers of products, fostering positive store experiences

Skills

Analytical thinking

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Education

Bachelor of Science - Mathematics

University of Kerala
India
08.2014 - 03.2017

Timeline

Process Assistant

AMAZON WAREHOUSE
12.2024 - Current

FC Associate and Learning Ambassador

AMAZON WAREHOUSE
07.2023 - 12.2024

Cashier

WALMART
04.2018 - 03.2023

Bachelor of Science - Mathematics

University of Kerala
08.2014 - 03.2017

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TESSEY JOHN