Tessie Sacchetti
St. Petersburg,FL
Summary
Organized and dependable student with customer service and environmental education experience. Strongly rooted in integrity and effective communication. Dedicated to fostering youth success and progress.
Overview
5
5
years of professional experience
Work History
Intern
Barn Nature Center
06.2022 - Current
- Participated in workshops and presentations related to projects to gain knowledge.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Established positive relationships with tour members through fun and engaging conversation.
- Guided groups of up to 100 people on scheduled tours.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
Assistant Manager/Server
Rakkii Ramen
03.2021 - Current
- Trained servers on order management, food service quality and building rapport with guests.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Led team of servers to consistently meet customer service and sales targets.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
- Liaised between servers and upper management to address issues and manage challenges.
Hostess
Water Wheel Tavern
11.2018 - 02.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers in keeping dining area ready for every guest.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
Outdoor Staff Member
Bucks County River Country
05.2018 - 09.2019
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Issued tickets to customers and collected payment and fees for desired services.
- Stayed organized and aware of schedules to execute successfully booked events.
Education
No Degree - Marine Biology
05.2027
- Eckerd College Founders Scholarship Recipient for Academic Excellence
High School Diploma -
06.2023
- Completed AP course in Biology
- Completed AP course in Chemistry
- 4.38 GPA
- National Honor Society Member
- summa cum laude graduate
Skills
- Customer Relations
- Training
- Guided Tours
- Environmental Studies
- Public Speaking
- Animal Interaction
Timeline
Intern - Barn Nature Center
06.2022 - Current
Assistant Manager/Server - Rakkii Ramen
03.2021 - Current
Hostess - Water Wheel Tavern
11.2018 - 02.2021
Outdoor Staff Member - Bucks County River Country
05.2018 - 09.2019
Eckerd College - No Degree, Marine Biology
Central Bucks High School - High School Diploma,
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