Tess Mrunal Gandhi

- Performed data entry tasks for projects related to healthcare administration.
- Attended meetings related to healthcare administration and operations.
- Streamlined HR operational efficiencies by updating database files
- Supported the creation of marketing materials, including brochures, flyers, and online content.

• Function as a trainer who will train and evaluate our new tour guide hires.
• Document all training activities including attendance records, feedback forms, and surveys.
• Explain the goals and expectations required of trainees.
• Provide feedback on employee performance based on observed results during training sessions.
• Organize and oversee all new hires to the Tour Guide team and ensured they had a thorough and efficient onboarding experience.

• Helped to educate families and interested students in information regarding Loyola admissions, academics, and programs by giving tours.
• Selected by the school to help with large school events, such as open houses and student panels.

• Processed payments through cash registers, credit cards, and debit cards.
• Stocked shelves with merchandise to ensure an adequate supply of products.
• Provided friendly customer service at all times.
• Prepared sandwiches, pizzas, and salads during my shifts.
• Helped people get their food from the deli case.
• Occasionally, would work in the meat department if the team was short-staffed.
• Developed trusting relationships with customers by making personal connections.

• Aided in giving prospective families an idea of what diversity looks like and feels like on our campus.
• Answered in diversity-related questions.
• Served on multicultural student panels in person and on Zoom.

• Processed payments through cash registers, credit cards, and debit cards.
• Stocked shelves with merchandise to ensure an adequate supply of products.
• Provided friendly customer service at all times.
• Prepared sandwiches, pizzas, and salads during my shifts.
• Helped people get their food from the deli case.
• Occasionally, would work in the meat department if the team was short-staffed.
• Developed trusting relationships with customers by making personal connections.endly, professional dialogue to determine needs.
• Developed trusting relationships with customers by making personal connections.