Test Resume
The Bronx,NY
Summary
An entry level position/internship in information system management and business management .
Overview
7
7
years of professional experience
Work History
LYFT Driver
LYFT
08.2017 - Current
- Follow safety rules to keep clean driving record with no accidents or incident.
- Offer writers information about local attractions and restaurants
- Transport clients to specific destinations safely and timely.
- Plan optimal routes to minimize delays and maximize time efficiency.
- Achieve consistently high Customer score due to exceptional service.
- Utilize GPS to optimize routes and continuously make estimated delivery times.
- Maintain optimal safety driving to match current traffic conditions, and applying defensive strategies to avoid accidents
- Coordinate with team members and maintain flexible work scheduling to meet service needs.
- Demonstrate professional conduct with clients to deliver outstanding customer service.
Forklift Operator
Who Knows
01.2022 - 01.2024
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Engagement Specialist
Who Knows
07.2021 - 12.2021
- Collaborated with cross-functional teams to develop innovative strategies for improving customer engagement.
- Trained new team members on best practices for effective communication and relationship building with clients.
- Built strong relationships with clients through active listening and empathy, resulting in increased loyalty and retention.
- Performed data entry, digital scanning and tracking of records ensuring confidentiality and proper storage/destruction of files were maintained.
- Maintained patient confidence and protected hospital operations by keeping information confidential; following release-of-information or HIPAA protocols.
Shipping and Receiving Logistics Manager
Who Knows
06.2017 - 05.2021
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
- Maintained an excellent reputation for resolving problem and improving customers satisfaction.
- Handle day by day, shipping and receiving operations.
- Overall and motivated a team of two employees in warehouse to increase overall efficiency by 70%.
- Train new staff on job duties, company, policies, and safety procedures for rapid on boarding.
- Maintained strong, vendor connections, including arranging pricing and delivery, and managing specific shipment and or paperwork concerns.
- Conducted inventory audits with 97% accuracy, following company for procedures.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
Associate of Science - Health Science - Healthcare Technology And Systems
Ultimate Medical Academy
Location Of School08.2020
Skills
- Microsoft Word, Excel, PowerPoint, Outlook
- Advanced knowledge in Computer repair and troubleshooting and networking
- Advanced knowledge in Federal Information System Management (FISMA)
- Information System Management
Accomplishments
Release of information (ROI) * Health Information Technology * Computer Office Application * Data Collection Medical Records * Health Records Management * Document Scanning * HIPAA Compliance * Medical Terminology Medical Administrative Support * Patient Scheduling * Basic Billing and Coding * Medical Laws and Ethics Electronic Health Records (EHR) * Electronic Medical Records (EMR) * Data Entry * Communications Medical Software * Greenway Prime Suite EHR * Patient Reimbursement Processing * Customer Service
Skills
Analyst, Auditing, business management, CNA, network systems, Computer Repair, Computer repair and troubleshooting, CPR, direction, emotional support, training employees, First Aid, Excel, Outlook, PowerPoint, Microsoft Word, Network Security, networking, Nursing, patient care, positioning, risk management, supervisor, supervision, Technician, troubleshooting
Timeline
Forklift Operator
Who Knows
01.2022 - 01.2024
Engagement Specialist
Who Knows
07.2021 - 12.2021
LYFT Driver
LYFT
08.2017 - Current
Shipping and Receiving Logistics Manager
Who Knows
06.2017 - 05.2021
Associate of Science - Health Science - Healthcare Technology And Systems
Ultimate Medical Academy
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