Toccara L Alcantar
Plano,TX
Summary
Culinary professional with extensive experience in customer service. Currently seeking a position as a Customer Service Representative. Highly organized with excellent problem-solving skills. Thrives in fast-paced environment while understanding customer needs and providing support and solutions to meet team goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Prep Cook
PINSTACK
06.2022 - Current
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Preserved freshness of food by storing food in designated containers and storage areas.
- Coordinated checklists for food prep, catering responsibilities and logistics.
- Handled supervisor duties when necessary.
Cook
Sodexo Dining
02.2020 - 03.2020
- Assisted with food prep.
- Changed and sanitized all cutting boards, benches and surfaces between tasks.
Cook I
Aramark
06.2017 - 07.2019
- Set up prepared cooking supplies and workstations during openings and closings.
- Managed kitchen staff, supervised preparation of foods, and explained steps for readying specialty items.
- Operated cashier at check out.
Cashier
Sodexo Dining
03.2011 - 10.2014
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted new team members on POS system operation.
Cafeteria Specialist
Plano ISD
03.2006 - 05.2011
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Updated daily logs, checked in deliveries and submitted weekly reports.
Education
Associate of Arts - Culinary Arts
Remington College
Garland, TX05.2008
Skills
- Problem-Solving
- Food Service Nutrition
- Customer Service/Customer Support
- Hospitality and Service Industry Background
- Time Management
- Product and Service Knowledge
Certification
- Texas Notary Public, 2020
Timeline
Prep Cook
PINSTACK
06.2022 - Current
Cook
Sodexo Dining
02.2020 - 03.2020
Cook I
Aramark
06.2017 - 07.2019
Cashier
Sodexo Dining
03.2011 - 10.2014
Cafeteria Specialist
Plano ISD
03.2006 - 05.2011
Associate of Arts - Culinary Arts
Remington College
- Texas Notary Public, 2020
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