Tesy Agumadu
Glendale,AZ
Summary
Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
Overview
12
12
years of professional experience
Work History
Teacher
Academies of Math & Science
08.2022 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Graded and evaluated student assignments, papers, and course work.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet national standards.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Client Relations Supervisor
Friscol’s Lending Service
02.2021 - 02.2022
- Supported training for associates in areas of customer service and company standards, policies and procedures.
- Assisted management team in communicating promotions and company updates.
- Monitored and validated returns, exchanges, check authorizations, voids and other transactions.
- Directed client relations coverage and customer flow to maintain active services.
- Oversaw compliance with federal and state law as well as company policies and procedures.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Logged call information and solutions provided into internal database.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
Assistant Branch Manager
Provident Credit Union
07.2019 - 07.2020
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Developed sales strategy to meet established sales objectives.
- Collaborated with tellers, universal bankers and personal bankers to exceed sales goals.
AVID Associate Teacher
Pflugerville ISD
01.2012 - 09.2019
- Built and maintained productive relationships between students, teachers and parents.
- Helped lead teacher set up and manage classroom and outdoor activities.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Maintained consistent classroom schedule with wide range of experiences.
- Watched and documented behaviors for use in identifying areas in need of support.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Used diversified strategies for instruction and immersion to help students engage in classes.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Graded and evaluated student assignments, papers, and course work.
Branch Operations Supervisor & Senior banker
Amplify Credit Union
07.2016 - 05.2019
- Led and conducted reviews of branch policies and procedures for compliance.
- Reconciled general ledger accounts directly related to operations.
- Completed financial statements and prepared write-up describing financials for executive management.
- Configured general ledger to record transactions.
- Coordinated engagements with outside vendors and assisted with data gathering for auditors, actuaries and consultants.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Generated financial and operational reports to assist management with business strategy.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Complied with regulatory guidelines and requirements.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Resolved various issues impacting sales management and business operations.
Education
Bachelor’s degree - Management, Entrepreneurship
Texas State University
Associate of Science -
Austin Community College
Austin, TXHair Operating License - Small Business Administration And Management
Franklin Beauty School #2
Houston, TXSkills
- Clear Public Speaking Skills
- Parent and Student Communication
- Faculty Collaboration
- Instructional Best Practices
- Student-Centered Learning
- Learning Modalities
- Elementary and Middle School Educator
- Technology Integration
- Positive Learning Environment
- IEP Development
- Test Proctoring
- Differentiated Instruction
Accomplishments
- Served as a mentor and moderator for Student Council at the Academy of Math and Science for school year 2022 to current.
- Led class to an average 40% increase in math and reading standardized test scores during the 2022 school year.
Affiliations
- Toastmasters
Timeline
Teacher
Academies of Math & Science
08.2022 - Current
Client Relations Supervisor
Friscol’s Lending Service
02.2021 - 02.2022
Assistant Branch Manager
Provident Credit Union
07.2019 - 07.2020
Branch Operations Supervisor & Senior banker
Amplify Credit Union
07.2016 - 05.2019
AVID Associate Teacher
Pflugerville ISD
01.2012 - 09.2019
Bachelor’s degree - Management, Entrepreneurship
Texas State University
Associate of Science -
Austin Community College
Hair Operating License - Small Business Administration And Management
Franklin Beauty School #2
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