Tetiana Kostiuk

• Developed and implemented safety policies, procedures, and standards.
• Monitored competitor activities in order to stay ahead of the competition.
• Monitored cash flows and prepared weekly cash projections.
• Analyzed data from various sources such as repair bills and fuel consumption records to identify areas of improvement.
• Assessed fuel usage and developed strategies to reduce costs and improve efficiency.
• Maintained accurate records of all cargo loaded onto the truck.
• Handled correspondence promptly.
• Ensured compliance with company policies regarding confidentiality of sensitive information.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Created spreadsheets in Excel to track data such as vacation requests, sick days .
• Developed and implemented office policies and procedures.
• Ordered supplies and equipment to maintain adequate inventory levels.

As an English conversation tutor, I worked with a small group of Ukrainian refugees to help them build English language skill and understanding American life as the gain the confidence and ability to join in their communities and achieve personal and professional goals.

• I was nominated and rewarded for an outstanding volunteer literacy award in May. I was a volunteer in NicerFl, a tutor for Ukrainian refugees. I was trying not only to provide them with new knowledge of English but also to develop trusting personal connections with my students that create a fruitful and positive climate for learning. I assisted the program coordinator at the site with students testing, grouping, and data management and provided insights for the improvement of the operation

• Directed 23 events in 7 months, including complex business events with more than 100 attendees.
• Negotiated supply rate with vendors nd decreased in by 30%
• Maintained a 95% satisfaction rating over a 7-month period
• Created filing system in order to organize past and current employee documents
• Increased area coverage by 50% through effective scheduling and detailed location monitoring

• Responded to over 35 customer calls daily and solved 90% of their concerns
• Promoted optimal productivity by coordinating appointment calendars and balanced schedules
• Assisted in recruiting, onboarding and training new employees.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Processed payroll accurately ensuring all employees were paid on time.
• Managed office budget to handle inventory, postage and vendor services.

• Managed office inventory and placed new supply orders
• Managed office budget to handle inventory, postage and vendor services