Tetiana Kuripka
Visalia,CA
Summary
Dynamic leader with a proven track record at Auchan Hypermarket, enhancing customer satisfaction and streamlining operations for growth. Expert in Retail Operations Management and fostering team motivation, I've successfully driven sales strategies and staff development, achieving notable increases in efficiency and customer loyalty.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Bread Savage
03.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
Grocery Store Manager
Auchan Hypermarket
01.2017 - 06.2022
- Improved customer satisfaction levels by maintaining a well-stocked and organized store environment while addressing concerns promptly.
- Coordinated special events such as promotional sales, seasonal celebrations, and in-store demonstrations to drive foot traffic and generate additional revenue.
- Promoted an inclusive work environment by fostering teamwork among employees from diverse backgrounds and skill sets.
- Optimized space utilization within the store layout for improved product visibility, easier navigation, and increased sales opportunities.
- Spearheaded community outreach initiatives to build brand awareness, foster goodwill within the local area, and increase foot traffic in the store.
- Managed store budget for maximum profitability, ensuring cost-effective measures in purchasing decisions and labor allocation.
- Led team meetings for clear communication of performance expectations, company updates, and policy changes to maintain a cohesive workforce.
- Collaborated with corporate headquarters on implementing new directives, sharing best practices, and staying up-to-date on industry trends.
- Championed energy-saving measures throughout the facility to reduce costs while supporting corporate sustainability goals.
- Developed strong relationships with vendors to secure advantageous pricing agreements and ensure timely delivery of products.
- Developed a strong rapport with customers by responding promptly to inquiries, addressing concerns effectively, and ensuring their shopping experience was enjoyable.
Education
Master Of Business Administration - Finance Banking System And Insurance
Kharkiv Polytechnic Institute
Kharkiv,Ukraine 12.2022
Bachelor Of International Business - International Business
Kharkiv Polytechnic Institute
Kharkiv, Ukraine06.2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Retail Operations
- Employee Scheduling
- Customer rapport
- Operations Management
- Sales Strategies
- Recruiting and interviewing
- Marketing knowledge
Languages
English
Full Professional
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
German
Elementary
Timeline
Assistant Manager
Bread Savage
03.2023 - Current
Grocery Store Manager
Auchan Hypermarket
01.2017 - 06.2022
Master Of Business Administration - Finance Banking System And Insurance
Kharkiv Polytechnic Institute
Bachelor Of International Business - International Business
Kharkiv Polytechnic Institute
Similar Profiles
Allison GedroseAllison Gedrose
Culinary Assistant/Server at Savage Senior Living Fen Pointe SavageCulinary Assistant/Server at Savage Senior Living Fen Pointe Savage
MATTHEW WEBERMATTHEW WEBER
FINANCE MANAGER at SEIDEL HYUNDAI (FORMERLY SAVAGE HYUNDAI)FINANCE MANAGER at SEIDEL HYUNDAI (FORMERLY SAVAGE HYUNDAI)
Micheal HallahanMicheal Hallahan
Heavy Machinery Operator at Savage ServicesHeavy Machinery Operator at Savage Services
Cheyenne MartinezCheyenne Martinez
Barista at StarbucksBarista at Starbucks
Olivia VargasOlivia Vargas
Charge Nurse at Kaiser PermanenteCharge Nurse at Kaiser Permanente