Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Tetiana Sacara

Roseville,CA

Summary

Advanced knowledge of clerical functions, project support, schedule management and customer service.

Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.

Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being.

Committed to promoting comfort with dignity and compassion.

Organized and motivated employee eager to apply time management and organizational skills in various environments.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Dependable Personal Care Assistant with excellent organization skills demonstrated through an impeccable history of managing client daily activities, appointments and medication needs. Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors.

Dedicated Home Health Aide and superior organization skills skilled in supporting clients with professional communication and organization skills.

Committed to emotional and social support to promote overall wellness.

Overview

19
19
years of professional experience

Work History

IHSS Care Provider

IHSS
Sacramento, CA
09.2019 - Current
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Assisted clients with personal hygiene needs, including bathing, dressing and incontinence care.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Improved patient outlook and daily living through compassionate care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Checked mail, shopped for groceries and handled bill payments.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Monitored health and well-being of clients, including significant health changes.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.

Office Assistant Level ||

Department of Health and Human Services
Sacramento, CA
06.2022 - 11.2022
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Maintained business records by updating customer information.
  • Answered phone calls and welcomed visitors to office.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Maintained project-related records, contracts and change orders.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Answered customer questions, researched issues and directed visitors to correct office personnel.
  • Answered phone to take messages or redirect calls to colleagues.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Contacted customers regarding account updates and potential problems.

Tutor Volunteer

UC Davis Languages and Literature Department
Davis, CA
10.2014 - 12.2014
  • Created engaging learning environment by encouraging questions, sparking discussions.
  • Reinforced information to guide students in Russian Language lessons.
  • Read class materials and topics to prepare for tutoring sessions.
  • Developed training materials, such as handouts, study materials and quizzes.
  • Creating comfortable tutoring environment conducive to learning.

Instructional Assistant (Language LAB)

Cosumnes River College
Sacramento, CA
02.2012 - 06.2014
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Evaluated individual student needs, including academic and social situations to address challenges and goals.
  • Cleaned and organized classrooms, materials and supplies.
  • Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
  • Delivered instruction individually or in small groups with support from instructor.
  • Backed up lessons with personal support, small group instruction and hands-on activities.
  • Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
  • Supervised students and maintained security throughout school buildings.
  • Arranged and led academic and study activities for students.
  • Monitored students in class to supervise, enforce rules and support lead teacher.

Tutor (ESL, Spanish)

Cosumness River College
Sacramento, CA
08.2007 - 06.2014
  • Enabled ESL and Spanish students to improve reading and writing skills through effective teaching of comprehension tactics.
  • Creating comfortable tutoring environment conducive to learning.
  • Supplied thorough, accurate and ethical interpreter services for individuals with limited English speaking skills.
  • Assisted students in finding useful study methods to enhance academic performance.
  • Instructed students from diverse socio-economic backgrounds to help to improve reading, listening and writing skills in English and Spanish.
  • Prepared for tutoring appointments by learning about key topics and planning out structured activities.
  • Quizzed students on learning materials and used special techniques to help in subject matter recall.
  • Provided test preparation support for college examinations.
  • Collaborated with students to identify educational goals and initiated strategies to keep plans on track.
  • Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
  • Cooperated with other education professionals to tailor tutoring sessions around exam preparation and strategies.

Library Student Assistant

Cosumness River College
Sacramento, CA
03.2005 - 01.2007
  • Used library and scholarly databases to locate reliable resources.
  • Compiled and maintained circulation, material and equipment records.
  • Restocked returned items to correct shelf or storage locations.
  • Organized library equipment and collections.
  • Located desired materials for institutional staff special projects.
  • Improved profit margins by proving skilful book repairing.
  • Maintained accurate library records for inventory of periodicals and books.
  • Returned books to circulation by placing on proper shelves.
  • Handled multitude of daily tasks, including facility maintenance and security in support of staff members.
  • Sorted books, publications and other items according to established procedures.
  • Oversaw check-in and check-out process of library books and materials at circulation desk.
  • Promoted library's vast services to visitors through active communication.

Education

Bachelor of Arts - Linguistics And Russian

UC Davis
Davis, CA
03.2017

Associate of Arts - English

Cosumnes River College
Sacramento, CA
05.2013

Skills

  • Personalized learning plans
  • Confidence building
  • Innovative teaching methods
  • Learning techniques
  • Adaptable nature
  • Punctual
  • Test preparation
  • Records management
  • Friendly and personable
  • Creative thinking
  • Inspiring communication
  • Problem-solving skills
  • Compliance
  • Follow through
  • Team collaboration
  • Foreign language instruction
  • Computer skills

Affiliations

  • Member, Alumni Association

Timeline

Office Assistant Level ||

Department of Health and Human Services
06.2022 - 11.2022

IHSS Care Provider

IHSS
09.2019 - Current

Tutor Volunteer

UC Davis Languages and Literature Department
10.2014 - 12.2014

Instructional Assistant (Language LAB)

Cosumnes River College
02.2012 - 06.2014

Tutor (ESL, Spanish)

Cosumness River College
08.2007 - 06.2014

Library Student Assistant

Cosumness River College
03.2005 - 01.2007

Bachelor of Arts - Linguistics And Russian

UC Davis

Associate of Arts - English

Cosumnes River College

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Tetiana Sacara