Tetra Jenkins
Tennille,GA
Summary
Five years of management experience as Director of Nursing, while wearing multiple hats and efficiently fulfilling the duties and responsibilities of all. 20 years nursing experience in MSP, ICU, ER, long-term care & most recent in program developments and management. Proactive Stroke & Trauma Program Coordinator with experience in program development and management. Successfully led quality improvement projects, streamlined processes, and facilitated team collaboration to enhance clinical outcomes. Skilled in strategic planning, report generation, and effective communication, bringing a strong sense of responsibility and expertise to drive program success.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Stroke & Trauma Program Coordinator
Washington County Regional Medical Center
05.2023 - Current
- Organized events, trainings and education to engage participants, enhancing their learning experience within the program framework.
- Designed program implementation and maintenance plan.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Identified risks and developed mitigation plans.
- Improved staff efficiency by introducing new project management tools and training.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Developed and Implemented new policies, procedures, & protocols.
- Reviewed medical records and maintained current patient data record entries into the state registry.
- Performance Improvement and Quality improvement projects related to the programs.
- Participated in community, regional and state outreach programs.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
Director of Nursing
Oconee Health and Rehabilitation
08.2018 - 05.2023
- For 3 of the 5 years as the Director of Nursing, I was also the Infection Control nurse during the COVID pandemic, MDS nurse completing and submitting assessments, Wound nurse, Resident Care Coordinator, Education Nurse, as well as the RN weekend supervisor.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Performed rounds to observe care and interview staff, residents, and families.
- Evaluated work performance of 30+ nursing personnel to determine wage increases and implement discipline.
- Overseeing clinical operations, supervising day to day activities of residents, CNA's, and nursing staff.
- Planned, organized, developed, and directed the overall operation of Nursing Services in accordance with federal, state and local regulations.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Identified department issues to recommend corrective actions.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Planned and assigned workload to 30+ -person nursing staff to direct patient care.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Championed initiatives focused on improving workplace diversity to foster an inclusive environment that respects the cultural backgrounds of staff members and patients alike.
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Mentored new nurses through orientation programs, facilitating their integration into the team and fostering their professional growth.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Engaged with local educational institutions to support the recruitment and retention of highly skilled nurses, contributing to a robust pipeline of qualified professionals entering the workforce.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Resident Care Coordinator
Oconee Health and Rehabilitation
09.2017 - 08.2018
- Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
- Educated families and patients on current facility procedures, medical diagnoses and best courses of action.
- Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
- Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
- Enhanced resident well-being by implementing personalized care plans and coordinating with multidisciplinary teams.
Infection Control Nurse
Oconee Health and Rehabilitation
09.2017 - 08.2018
- Evaluated onset and healthcare-acquired infections by conducting root cause analysis.
- Set clear policies to improve success of infection control measures in departments.
- Streamlined reporting processes to maintain accurate records of infection control data for regulatory agencies.
- Coordinated with local public health agencies during community-based infectious disease outbreaks, providing expert guidance on containment efforts within the facility setting.
- Promoted a culture of safety within the healthcare facility by serving as a resource on infection prevention best practices.
- Identified and mitigated unnecessary infection risks through regular reviews and procedural assessments.
- Investigated outbreaks and revamped control measures to prevent future incidents.
- Implemented isolation precautions for high-risk patients, minimizing exposure risks to others within the healthcare environment.
- Kept teams operating in accordance with latest epidemiological research and sound care practices.
- Collaborated with clinical leaders to develop policies and procedures related to infectious disease management, improving overall patient care standards.
- Increased compliance with hand hygiene practices through ongoing education and training sessions for staff members.
- Gathered and submitted data to regulatory agencies for mandatory report infections such as CDC & DPH during the COVID pandemic.
- Educated patients and families about infectious disease prevention strategies, fostering increased understanding and engagement in self-care activities.
- Conducted thorough investigations of infection outbreaks, identifying root causes, and implementing corrective actions.
RN Supervisor
Oconee Health and Rehabilitation
12.2015 - 09.2017
- Weekend Facility Supervisor, wound treatments, respiratory care and equipment management, overseeing daily activities of facility staff and residents.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Managed daily nursing unit operations, maintaining high standards of patient safety and quality of care.
- Successfully managed challenging situations involving patients or families by employing effective conflict resolution techniques.
Emergency Room Registered Nurse
Jefferson Hospital
07.2014 - 08.2015
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
- Expedited treatment plans by interpreting diagnostic tests accurately and collaborating with physicians on appropriate interventions.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Delivered culturally competent care to diverse populations, adapting communication styles as needed for optimal understanding between parties involved.
Emergency Room Registered Nurse 2013-2014,LPN 2013
Washington County Regional Medical Center
01.2004 - 07.2014
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Provided emotional support to patients and families during crisis situations, helping them cope more effectively with difficult circumstances.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
- Improved patient safety by adhering to infection control protocols and maintaining a clean work environment.
- Administered medications and treatments as prescribed by physicians.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Educated patients and answered questions about health condition, prognosis, and treatment.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Ensured continuity of care by thoroughly documenting vital information in electronic health records systems for seamless transitions between healthcare providers.
- Educated patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
- Expedited treatment plans by interpreting diagnostic tests accurately and collaborating with physicians on appropriate interventions.
- Optimized resource utilization in the ER by managing supplies inventory levels and identifying opportunities to reduce waste.
- Administered appropriate medications and treatments, ensuring accurate dosage and timely delivery for improved patient health.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Delivered culturally competent care to diverse populations, adapting communication styles as needed for optimal understanding between parties involved.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Educated family members and caregivers on patient care instructions.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Associate of Science - Registered Nursing
Darton State College
Albany, GA12-2012
Licensed Practical Nurse
Sandersville Technical College
Sandersville, GA02-2003
High School Diploma -
Brentwood School
Sandersville, GA05-1998
Skills
- Program Development & Management
- Proactive mindset
- Strategic Planning
- Program Optimization
- Process Improvements
- Project Management
- Report Generation
- Hiring and recruitment knowledge
- Training Coordination
- Project Coordination
- Scheduling proficiency
- Report Preparation
- Expense Tracking
- Staff Evaluation
- Facility Management
- Staff Development
- Standard Operating Procedures
- Team Oversight
- Report creation
- Resource Management
- Problem-Solving
- Critical Thinking
- Decision-Making
- Program Leadership
- Dependability and Cooperation
- Multitasking
Accomplishments
- Collaborated with team in the development of Stroke & Trauma Center designation.
- Supervised team of 40+ staff members.
Certification
- BLS - BASIC LIFE SUPPORT
- ACLS - ADVANCED CARDIAC LIFE SUPPORT
- TNCC - TRAUMA NURSING CORE COURSE
- ENPC - EMERGENCY NURSING PEDIATRIC COURSE
- PHTLS - PRE-HOSPITAL TRAUMA LIFE SUPPORT
- RTTDC - RURAL TRAUMA TEAM DEVELOPMENT COURSE
- INFECTION PREVENTALIST TRAINING - CDC
- ICD-10 CODING
- TRAUMA SPECIFIC COMPREHENSIVE ICD-10
- TRAUMA REGISTRAR
- ABBREVIATED INJURY SCALE & CODING
- STOP THE BLEED INSTRUCTOR
- RURAL TOPIC - TRAUMA OUTCOMES & PERFORMANCE IMPROVEMENT
- OPTIMAL - CREATE STRATAGIES, PROCESSES & OPERATIONS
- NIHSS - NATIONAL INSTITUTES OF HEALTH STROKE SCALE
- SUICIDE PREVENTION
- BHDD - BEHAVIORAL HEALTH & DEVELOPMENTAL DISABILITIES
- AUTISM
- LEADERSHIP & MANAGEMENT
Timeline
Stroke & Trauma Program Coordinator
Washington County Regional Medical Center
05.2023 - Current
Director of Nursing
Oconee Health and Rehabilitation
08.2018 - 05.2023
Resident Care Coordinator
Oconee Health and Rehabilitation
09.2017 - 08.2018
Infection Control Nurse
Oconee Health and Rehabilitation
09.2017 - 08.2018
RN Supervisor
Oconee Health and Rehabilitation
12.2015 - 09.2017
Emergency Room Registered Nurse
Jefferson Hospital
07.2014 - 08.2015
Emergency Room Registered Nurse 2013-2014,LPN 2013
Washington County Regional Medical Center
01.2004 - 07.2014
- BLS - BASIC LIFE SUPPORT
- ACLS - ADVANCED CARDIAC LIFE SUPPORT
- TNCC - TRAUMA NURSING CORE COURSE
- ENPC - EMERGENCY NURSING PEDIATRIC COURSE
- PHTLS - PRE-HOSPITAL TRAUMA LIFE SUPPORT
- RTTDC - RURAL TRAUMA TEAM DEVELOPMENT COURSE
- INFECTION PREVENTALIST TRAINING - CDC
- ICD-10 CODING
- TRAUMA SPECIFIC COMPREHENSIVE ICD-10
- TRAUMA REGISTRAR
- ABBREVIATED INJURY SCALE & CODING
- STOP THE BLEED INSTRUCTOR
- RURAL TOPIC - TRAUMA OUTCOMES & PERFORMANCE IMPROVEMENT
- OPTIMAL - CREATE STRATAGIES, PROCESSES & OPERATIONS
- NIHSS - NATIONAL INSTITUTES OF HEALTH STROKE SCALE
- SUICIDE PREVENTION
- BHDD - BEHAVIORAL HEALTH & DEVELOPMENTAL DISABILITIES
- AUTISM
- LEADERSHIP & MANAGEMENT
Associate of Science - Registered Nursing
Darton State College
Licensed Practical Nurse
Sandersville Technical College
High School Diploma -
Brentwood School
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