TETYANA KRAVCHUK

University Hospital, Newark, NJ

• Med/Surg, ICU, OR, PACU

Hackensack University Medical Center, Hackensack, NJ

• Maternity/Labor & Delivery

Englewood Hospital, Englewood, NJ

• Telemetry, Endoscopy/Colonoscopy (Pre, During, and Post-Procedure)

Morristown Medical Center – Atlantic Health, Morristown, NJ

• Pediatrics, PICU

• Assisted in labor, delivery, postpartum, and newborn care under RN supervision.
• Observed and supported vaginal deliveries, C-sections, and obstetric emergencies.
• Performed newborn assessments, including APGAR scoring and vital signs.
• Assisted with newborn care, feeding support, and parent education.
• Monitored fetal heart tones, maternal vitals, and labor progression.
• Assisted with triage, patient education, and EMR documentation.
• Provided support in the PACU, assisting nurses with post-op assessments, monitoring patients, and ensuring smooth recovery.

• Coordinated patient scheduling, check-in, check-out and payments for billing using Nextech
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Adhered to strict HIPAA guidelines to protect patient privacy
• Directed patients to exam rooms, fielded questions and prepared for physician examinations
• Called and faxed pharmacies to submit prescriptions and refills
• Organized paperwork such as charts and reports for office and patient needs

• Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times
• Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care
• Reduced waiting room congestion by effectively managing patient flow and utilizing scheduling strategies to minimize appointment overlaps
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations
• Obtained payments from patients and scanned identification and insurance cards
• Registered and verified patient records before triage with most up-to-date information

• Verified insurance coverage to prepare for upcoming patient appointments
• Determined correct ICD-10 and CPT codes for use in medical record and in obtaining prior authorizations for laboratory, medications, and diagnostic procedures such as MRI, CT scan, and Ultrasound
• Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively
• Prepared and maintained accurate digital health records for patients using different EMR software systems, such as CureMD, Claimpower, and Microsoft Excel
• In partnership with office staff, managed outpatient services recommendations and specialist referrals
• Followed up with patients about medical and healthcare processes

• Complied with HIPAA standards to confidentially maintain patient medical information
• Reported patient requests, concerns and other observations to staff
• Resolved patient inquiries and complaints promptly and with professionalism
• Supported staff with clerical work and other office tasks
• Answered central telephone system and directed calls accordingly
• Restocked supplies and filed paperwork to satisfy department leadership requests