Summary
Overview
Work History
Education
Skills
Timeline
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Teundras Oaks

Atlanta,GA

Summary

Hardworking Stock Associate skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Pleasant, enthusiastic and reliable with great interpersonal skills.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Georgetown Cupcake Buckhead
10.2015 - Current
  • Coordinates staff interviewing, hiring, training, and scheduling, maintaining a fully staffed team and reducing turnover by 15%.
  • Managed stockroom operations and supervised a team of 12+ staff, ensuring efficient inventory management and organization.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

House Manager/Box Office Manager

Horizon Theatre Company
10.2015 - 03.2020
  • Resolved guest complaints with a 89% satisfaction rate, ensuring a positive customer experience.
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Utilized the Tessitura ticketing system to manage ticket sales and process over 75 transactions weekly.

Seasonal Retail Associate

Macys Department Store
11.2012 - 02.2013
  • Greeted an average of 100+ customers daily, assisting with product questions, selections, and purchases, contributing to a 16% increase in customer satisfaction scores.
  • Operated efficiently under pressure during peak seasons, prioritizing tasks and maintaining attention to detail, resulting in a 23% reduction in checkout wait times.
  • Contributed to a 12% increase in sales by promptly restocking shelves with high-demand items during peak shopping hours, ensuring product availability and maximizing sales opportunities.

Education

Bachelor of Arts -

Georgia Southern University
Statesboro, GA
05.2015

Skills

  • Product and service knowledge
  • Customer Relationships
  • Product restocking
  • Deadline-oriented
  • Hand-Eye Coordination
  • Storage Organization

Timeline

Assistant Manager

Georgetown Cupcake Buckhead
10.2015 - Current

House Manager/Box Office Manager

Horizon Theatre Company
10.2015 - 03.2020

Seasonal Retail Associate

Macys Department Store
11.2012 - 02.2013

Bachelor of Arts -

Georgia Southern University

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Teundras Oaks