Teundras Oaks
Atlanta,GA
Summary
Hardworking Stock Associate skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Pleasant, enthusiastic and reliable with great interpersonal skills.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Georgetown Cupcake Buckhead
10.2015 - Current
- Coordinates staff interviewing, hiring, training, and scheduling, maintaining a fully staffed team and reducing turnover by 15%.
- Managed stockroom operations and supervised a team of 12+ staff, ensuring efficient inventory management and organization.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
House Manager/Box Office Manager
Horizon Theatre Company
10.2015 - 03.2020
- Resolved guest complaints with a 89% satisfaction rate, ensuring a positive customer experience.
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Utilized the Tessitura ticketing system to manage ticket sales and process over 75 transactions weekly.
Seasonal Retail Associate
Macys Department Store
11.2012 - 02.2013
- Greeted an average of 100+ customers daily, assisting with product questions, selections, and purchases, contributing to a 16% increase in customer satisfaction scores.
- Operated efficiently under pressure during peak seasons, prioritizing tasks and maintaining attention to detail, resulting in a 23% reduction in checkout wait times.
- Contributed to a 12% increase in sales by promptly restocking shelves with high-demand items during peak shopping hours, ensuring product availability and maximizing sales opportunities.
Education
Bachelor of Arts -
Georgia Southern University
Statesboro, GA05.2015
Skills
- Product and service knowledge
- Customer Relationships
- Product restocking
- Deadline-oriented
- Hand-Eye Coordination
- Storage Organization
Timeline
Assistant Manager
Georgetown Cupcake Buckhead
10.2015 - Current
House Manager/Box Office Manager
Horizon Theatre Company
10.2015 - 03.2020
Seasonal Retail Associate
Macys Department Store
11.2012 - 02.2013
Bachelor of Arts -
Georgia Southern University
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